Al Mumayaz Vehicle Testing

I recently renewed my car registration at Al Mumayaz Vehicle Testing and was very impressed with how smooth and efficient the process was. I booked my test in advance through RTA, arrived at the scheduled time, handed over the car, and within 10 minutes everything was done — the registration was renewed. The staff were very friendly and helpful, guiding me through each step and making sure I understood the process. Everything was organized, quick, and convenient. Excellent service overall — highly recommend!

10 mins, your car will be registered. What a great service. Unbelievable... Amazing place, second time I visited. This time Issa was the one who assisted me. Honestly I waited for around 30 min. However is kind approach kept me happy to wait as well he done follow up with the team, asking for the reason behind delay. Fully respect the way he handled customers. Always smiling.

Amazing experience on printing mulkiya and driving license. Plenty parking inside and free for 3 hours, outside parking is paid parking by RTA. The center is closed on Sunday. To renew vehicle plates, bring the old plates and 21 dhs (card payment available). Seamless government administration process, love it !

A very good and efficient service for vehicle testing. The process was quick, well-organized, and the staff were professional and clearly explained everything. The facility is clean, and wait times were minimal. A solid 4-star rating for making an essential task relatively painless.

Working house List of services 1st floor , inside mall free parking Rta parking outside 376c 2 AED per hour

I waited two full hours from 5:30 to 7:30, only to be told the inspection machine isn’t working. That’s pure mismanagement. Inform people upfront or fix your scheduling instead of wasting customers’ time ساعتين انتظار من 5:30 إلى 7:30، وآخر شيء “المكينة ما تشتغل”. هذا سوء إدارة واضح. أقل شيء إعلان من البداية أو ترتيب مواعيد بدل تعطيل الناس

Good Service. I registered my car here. The process takes some time, and they can only check 4 cars at once. We waited over an hour, but overall it was fine and the service was okay.

I visited the Al Mumayaz – Al Barsha branch with my family to complete a vehicle inspection. Unfortunately, the experience was very disappointing. First, I requested to update my personal information, but the employee refused to assist without providing a proper explanation. Second, the inspection team was unprofessional and appeared poorly trained in dealing with customers. When I tried to explain my concern to the supervisor, he walked away without listening. Additionally, I was accompanied by my wife and our small baby, yet our ticket was not assigned to the female inspection side, which made the situation unnecessarily uncomfortable. Overall, this was one of the worst car inspection experiences I have had. I do not recommend this branch due to poor customer service and lack of professionalism. Thank you RTA.

I had a fantastic experience at Al Mumayaz! I wanted to upgrade my license plate design from the standard to the luxury plate, and the entire process took only 30 minutes. It was incredibly smooth and hassle-free. The staff were very kind, especially the reception guy who made everything easy and straightforward. If you're looking for a center where you can get your luxury plate the same day, this is the place to go! Highly recommend. Thanks again for the great service!

The worst vehicle testing experience, spent over 2 hours getting my vehicle checked, followed up several times with the counter asking why it’s taking so long, they casually brush off that it’s still not ready and only once I raised the issue did they tell me they gave me the wrong ticket and started blaming each other. Incredibly disorganised, no clear process on where to go and staff took no responsibility. Don’t go here if you value your time.

يتم تخليص العملاء بأرقام و بدون نظام أرقام مما يسبب فوضى وبطئًا في سير العمل. لم ألحظ مستوى خدمة يرقى للتوقعات، وبناءً على تجربتي لا أنصح بزيارة المكان

Do not go there. I had my car inspected with them 3 months ago and there was no issued, i did another inspection now and they said that my tyres are expired from 2021, and the stop lights were not working (totally false, i tested them now and they are working fine) they are big scammers, do not go there.

I went there for vehicle transfer around 7PM but was not given token due to too much rush and only 2 employees working at the time. Then had to go next morning, it took around 45 minutes for thr transfer. I would recommend going there in the morning after 10 AM as that's when everyone starts arriving and you have less rush.

It was nice however gentleman who was one of counter (last 2nd desk) busy with personal mobile. People are waiting but he doesn’t care. He was taking payment for car testing. Heartiest thanks to person who was seating in first desk ( Maybe Customer care desk). Because of him I just rated 5* So helpful and efficient on his work.

While the office staff is cooperative, the ground vehicle testing staff is very unorganized. They are not following the token system, which is causing inconvenience. It may be better to consider another testing center.”

The staff was very polite, the registration of the car was very quick, about 3 minutes, but the most interesting thing was to see how the number was made, it was done right before your eyes. If there were 10 stars, I would rate the service at 10.🥰

Super fast and with almost no wait time, it was done in less than 20minutes.

I had one of the worst experiences ever at Al Mumayaz Vehicle Testing Center. My appointment was at 9:20 PM, and I arrived exactly at 9:01 PM, got my token, and waited until almost 10:00 PM to receive my car. When I politely asked the staff about the delay, I was told, “Just wait 10 minutes and sit quietly, you can’t do anything because your car is under inspection.” When I finally received the result, I was shocked by the comment written: “REMOVE FRONT BOTH SIDE FENDER COVER AND UNDER COVER FOR RE-CHECK.” I’ve been renewing my car for three years in different centers without anyone ever mentioning something like this. I called the RTA hotline, and they advised me to go back and speak to the RTA supervisor at the same center. When I did, the supervisor was extremely rude and unprofessional. His name is Rajith Puthiya Purayil and his ID NUMBER MZ70 . He refused to listen, interrupted me while I was talking, and said, “If you’re not happy, just call the call center and complain I can’t do anything for you.” He even told me, “If you used to do it in Sharjah, then go to Sharjah.” This is totally unacceptable behavior, especially from a supervisor representing RTA. I have already filed a formal complaint with RTA Complaint Reference: 3281880. I strongly do not recommend this center to anyone. The staff lack professionalism, and customer service is very poor.

Worst place ever for vehicle testing! RTA must ban this operator from providing vehicle testing services. There is no place to wait, God knows which token is moving forward. People just swarming the guys to enquire about their token. No discipline and proper communication. If RTA does not take action, I am going to take this with RTA social media handles and appropriate UAE authorities. Sheer waste of time and effort.

“I visited the Al Mumayaz branch at Al Barsha Mall for my car test for renewal, and I had a very good experience. Mr. Samer Mukhtar was very helpful, and the whole process went smoothly. Thank you!”