بنك مسقط فرع الخوير‎

I do not understand why every time we visit here for a bank card issue, they tell us to go to another branch??!! We have opened our accounts in this very branch! why on earth should we go to another branch ?? Also I had asked our employees to open an account in this branch, and all 4 of them did have their VERY NEW account connected to their phone number and had to go back and fix the issue!! I mean what is this!!

I appreciate the good hospitality of ms.yaqwin from alkhuwair branch. She help to finish quickly my issue for my card. I really appreciate, Godbless u, and help more people.keep up the good work.thank you so muchhhhhh

خدمات رائعه جدا واشكر جزيل الشكر مدير الفرع

للأسف الفرع مغلق ولم يتم تسجيل ذلك في التطبيق

Service is good. Everyone respects. Good place. ❤️❤️❤️ I have a question?? I forgot my labor card please let me know if you have it👏👏👏

Dont visit this branch if you want to finish your work in 1 day they ll ask unnecessary documents in hard copy and unnecessary they ll delay your work .::they said they Dont print from emails which is terrible in 2025 who keep hard copies with them really totally frustrated to open account with them i ll open account in another branch customer service is terrible…0 stars

Worst branch ever. Still now the Al khuwair 0317 branch gate didn't open. People are waiting outside in the hot sun for more than 1 hour. So irresponsible.

A friend of mine gave me money to transfer to his account in Vietnam, I went to this branch, waited for 45 min, asked the staff (young lady) to transfer that amount from my account to the friend's account overseas. Well a few years passed & still did not happen🤣, really strange, I still have the receipt with the Bank's stamp on it. Anyway I gave the cash back. Funniest thing ever happened. In another branch, I went and waited again 1 hour (and its Corona time, so that one hour waiting is really sterssful), then I asked the staff (another young lady again) to cancel my credit card and transfer the deposit to my account.I filled & signed the relevant forms and wrote a request letter. A month passed and still NOTHING happened. I had to follow up through their online system and wait to see their response. Can't really explain that, since I WAS THERE BY MYSELF, I can understand if issues happen with online requests, but putting a lot of effort and going by myself🤣 I can't stop laughing.

I don't think its fair that I went there to open a new bank account and on the first day they give me forms to fill then they gave me a list of what is required i.e my passport, my visa and a letter of employment from my company of which, I had all that and they said they need an original copy from my employer. So I go back get an original copy then come back, i give out every thing again they tell me they need my taxpayer information from my country printed out of which i had it in my email i just need to use their printer then all is done, but they said its not allowed i need to go out and print it somewhere else, so i say no problem i go back to the company office and print then i rush back. Now they tell me yes you have everything but there is a typing error in your employment letter which you have corrected by pen now this is not acceptable,go and get a new employment letter , this is so frustrating because from the beginning the lady who checked my documents why didn't she tell me all papers i need and 2 times they've gone through them just later they see that correction, just tell me we don't want you banking with us, simple.

Most off the time cdm machine are not working.bank muscat wake up we are in 2025 already but your system is still from 80's

Unfortunately worst branch in whole Oman, waiting since 1.30 Hours still nothing moving. One or two person got cleared. Only token system problem and slow working staff unfortunately. A sad visit.

I have been a customer for bank muscat since for a long time since 2017 but customer service number 07 ☺️ always recommend all customer to this branch to go on 07 in customer service call 🤙 she deserves all my points because I always go there I get number from machine but when I waited I always call my number on 07 which means she is working hard and fast keep it up inshaallah you gonna reach far in muscat bank with good service thanks bank muscat we love you so much but increase customer service because some branches u can cry because of waiting 1 hours+ and not get service

All good, very good staffs, really friendly. Only issue is, when the world is going online here we need to carry all documents and wait for token just to open account, they can do the process full online.

I visited the BankMuscat branch in Al Khuwair street, I found that some lady staffs are very slow on their duty. I see that it’s a fashion centre and it’s not a bank. Ohhh!!!! Really owe some to see some staffs 😃😃. I really suggest better they should satisfy customers. Kindly stop 🛑 the fashion show.

Very bad services. Unfortunately worst branch as compared to other branches. waited for 2 Hours. Sad visit

Usually a wait here .overall service found satisfactory but still need to improve in customer service.They should follow professional practice to avoid long que.This bamk functioning till 5 pm which is suitable for business people.

How is it possible that they cannot provide basic info for the customer about a transaction that must be common?!

اشكر موظفة كاونتر رقم 5 على حسن استقبالها لي بكل رحابة صدر وتقديم لي معامله فتح الحساب بكل اريحيه خلال دقايق معدوده

فاشلين حقيقة وما عندهم اي مصداقية خصوصا الموظفات. اذا تريد شغلك يمشي لازم تتعامل مع مدير البنك والا بتحصل المعاملة مهملة في الادراج

مناسب فقط للتعرقل ، إذا تبغي تفتح حساب للشركة ادعو لكم الصبر و كل يوم روحه و رجعه و ... للأسف عمان ضعيفة في نشر القوانين و أضعف في التطبيق القوانين ،