Mohamed Almarzuqi
۱۰ ماه قبل
Despite the heavy promotion on social media and the advertised offers, I was surprised and disappointed to find that the family offer was not available when I arrived. Even more frustrating was that the staff member I approached offered no explanation whatsoever for its unavailability. It is unacceptable to advertise an offer and then fail to honor it. If something is promoted to the public, it should be available at all times during the announced period—without exceptions or confusion. This experience reflects poorly on the café’s credibility, and I hope such misleading practices are addressed promptly. Thank you.