I want to comment about one of the hotel receptionist. I truly appreciate Giorgi Gachechiladze. One midnight, my friends and I went to a café, and when we returned to the hotel by taxi through Yandex, I realized I had left my phone in the car. It was a very stressful moment, but Giorgi went above and beyond to help me.
He patiently supported me for a long time, sending messages from his own phone to Yandex’s backup system and explaining everything to them. He made several calls, listened carefully to my explanation while I was under stress, and showed genuine concern when others seemed indifferent.
Giorgi was a great companion during this difficult situation, and thanks to his persistence, we finally managed to recover my phone. He even told me to go back to my room and rest while he personally collected the phone from the driver and delivered it to me.
I am certain that without his dedication and kindness, I would not have found my newly purchased iPhone, and it would have ruined my travel memories.
Thank you again, Giorgi, for your responsibility, compassion, and kind heart. You truly deserve the best in this world. I hope to see you again.