Visited A2B near Perambur Railway Station for lunch between 3 PM and 4 PM. The food was average, but unfortunately the customer service experience was disappointing.
After finishing our meal, we requested the bill from the person who served us. Since he appeared to be busy, we went to the billing counter to ask for it. The billing staff member was engaged in a phone conversation, laughing and seemingly ignoring us despite our presence. After we repeated our request, he casually told us that the bill would be brought to our table.
We waited for a few more minutes, but nothing happened. When we approached the counter again, the billing staff loudly called out to the server to bring the bill, in a manner that felt dismissive and mocking rather than professional.
As customers, we expect to be treated with basic courtesy and respect. While delays can happen, the attitude and lack of attention we experienced left us feeling uncomfortable and disrespected. I hope the management takes customer service more seriously and provides better training to ensure a more pleasant dining experience.