Apala Jewels - Baluwatar

Bought this beautiful necklace for my girlfriend at this store. Very high quality, unique items and friendly, knowledgeable staff. Price is high but worth it and we need felt pressured or forced by the staff. Would love to come back and buy more from them.

Jharna ji has been incredibly helpful with all my needs so far at Apala. She is always patient and happy to show different jewelry pieces, making the entire experience comfortable and enjoyable. She is always willing to guide me—whether I’m ready to purchase or just exploring options. She makes choosing the perfect piece feel easy and convenient. Apala not just have an exquisite jewelry line but also has an excellent customer service.

I had such a wonderful experience at APALA JEWELS! Their pieces are truly one of a kind each design feels unique and beautifully crafted the store itself has a warm, welcoming atmosphere that makes browsing a real pleasure. Their diamond pieces are so unique and unlike anything I’ve seen elsewhere. Most importantly, the staff are absolutely amazing. They’re knowledgeable, attentive, and genuinely care about helping you find the perfect piece. If you’re looking for stunning jewelry and a great experience, this is definitely the place to go!

The whole team is super friendly and professional. Dikshyanshu Ji, has been extremely helpful throughout the process. Most importantly, the craftsmanship is immaculate and I highly recommended Apala.

No one can beat Apala in craftsmanship and quality in Kathmandu. The staff are highly professional and you can always trust their knowledge and expertise. I have bought from them for years and they have always come through.

My experience with Apala has been incredible ! I appreciate how the artisans, the designers, the production team and the marketing team worked in a team to make my dream jewelleries happen! I had provided some of my old jewelleries to Apala to create what they will offer in the design. They took utmost care of the peices I provided noting the fact that they are my cherished possessions embedded with memories. What the designers and artisans created kept me in awe!! Such stunning jewelleries. I am ever so thankful to team Apala for putting in their heart and soul in helping me weave stories out of my cherished jewelleries! Thank you Dikshyanshu, bahiniharu at Apala Labim, production team including the designers and the artisans!

Bespoke designs and services with a personalised touch, Apala knows how to take their clients through the experience the way they expect - highly professional representatives at the boutique. Apala is worth the price tag.

I had a wonderful experience at Apala jewels. The customer service was excellent — the staff were friendly, patient, and very knowledgeable. They helped me find exactly what I was looking for and made the whole process enjoyable. Highly recommend this place for anyone looking for beautiful jewellery and great service!

Apala is a sanctuary of beauty and grace. From the serene ambiance to the impeccable service, every detail reflects artistry and care. A truly elevated experience that lingers in the mind long after you leave.

I had a wonderful experience. Warm hospitality and very generous service. Thank you.

The quality of service was second to none. Extremely polite helpful and very courteous staff. Phur Lamu was outstanding. She is a great asset to your organisation. I will visit your store again. Thank you.

I had an amazing experience at Apala for my sister-in-law's engagement ring customization! Jharna Baini was incredibly sweet and helpful, guiding me through the ring details and keeping in touch throughout the process. She took the time to show me around and explain the unique details of each piece. The other staff members were equally kind and welcoming. Overall, a fantastic experience, highly recommend Apala for their personalized service and beautiful craftsmanship.

I recently visited Apala today and our experience was exceptional from start to finish. The store has an impressive selection of diamonds, with a range of cuts, carats, and clarity options. The customer service truly stood out. The staff was incredibly knowledgeable, taking the time to educate us on the 4Cs (cut, color, clarity, and carat) and answer all our questions without rushing or pressuring us to make a decision. They seemed genuinely invested in helping us find the right piece, and their patience made a huge difference. The store itself had a luxurious yet welcoming atmosphere, creating a comfortable space to make such an important purchase. The ambiance, combined with the staff's professionalism, made for a memorable shopping experience. Thank you!

Overall a wonderful experience... smooth and easy.. Loved the collection as well!!

Better than best, signature and elegant design crafted uniquely .

First visit to Baluwatar store. Great staff and best customer service.

Loved the customer service and designs. Thank you

The ring I got at Apala is absolutely stunning, with intricate details that make it incredibly special. The team at Apala has gone above and beyond to ensure that the design was perfect, and their craftsmanship truly shines. Not only is the ring beautiful, but the customer service was outstanding, making the whole process smooth and enjoyable. If you’re looking for something unique and elegant, I highly recommend Apala!

Apala Jewels offers exquisite craftsmanship and unique designs that truly stand out. Sales team is very sweet and helpful. Their attention to detail and quality make every piece a timeless treasure. Highly recommended for anyone looking for elegance and sophistication!

“Exquisite pieces and exceptional service – truly a jeweler that cares.