National Bank of Bahrain

Very bad customer service agents playing with their phone while talking to customers. No one is willing to help or assist with any of my questions. If you’re looking to get business done, look for another branch or bank don’t waste your time on this location.

Janusan branch there services like cow house if they want they give service there is some people same like minister always nose up behaviour like he is the owner of bank please Bank management Tell them to treat customers well and provide good service.

Only empty customer service tables waiting to serve. Be prepared to spend long hours at the waiting lounge

اسوء مره تعاملنا تعاملنا فيها ماخذين قرض صارله اكثر من ١٥ يوم مماطله وكله نفس الحجي راجعناهم وقالو موافقين ع القرض وبينزل يومين وصار يومين ومانزل وفوق ذي في موطفه ميوده التلفون٢٤ ساعه من اروح اكلمها حاقرتني وتطقطق فالتلفون ومافي الا موظفة ع بس بنسبه حق فرع رئيسي وذي الوجهه الاساسية لازم يكون الفرع باكمل وجهه للاسف صراحة خاب الظن فيكم

All staff are busy on their social media , I want to get my debit card , from newly open nbb bank , I make requests through online that I will collect my debit card from main branch of nbb.. when I reach the main branch the lady is saying I need to pay money if I want debit card that's Really froud things to be honest they advertise to open bank accounts for free.. Customers service is so bad.

So so bad! Customer service is super bad and they have just 1 guy attending to all which takes light years for your turn to come

Subject: Feedback on NBB Bank Services Dear NBB Bank Bahrain Team, I hope this message finds you well. I am writing to provide feedback on my experience as a customer of NBB Bank of Bahrain. Since opening an account with your institution, I have encountered a different level of service with another bank that I feel compelled to share. The system provided by this other bank is highly secure, technologically advanced, easy to access, and functionally efficient. As a result, I have found that there is little need for complaints as long as customers follow the established system, which effectively resolves any issues that may arise. I would also like to take this opportunity to express my appreciation to the CEO and all the employees of NBB Bank Bahrain, wishing them continued success and prosperity in all their endeavors. Thank you for your attention to this matter. Best Regards, Krikor Kochkerian

Thank you NBB for giving me the WORSE banking experience in my whole life.

The worst branch ever. Too much waiting time with too slow customer service. And they don’t even follow the sequence by skipping the numbers. There should be some controls over them or a complaint portal against such person.

Poorest of poor customer service. Don't visit the main branch after 1.00 p.m on any working day. Customer service staff doesn't care how much time you are waiting.

Very very pooor service on of the worst branch and bank also .

The worst customer experience I have had. They absolutely humiliated me. I wanted to open an Al-Watani account and had gone in to ask what all documents are required. The customer service rep on the help desk straight away asked rudely, Where did you get this money from? I don't think this is way it should be asked in the first place. I am here to avail a service and I am not here to avail it free. She could have asked politely, could you please let me know the source of the funds for bank records or could have asked politely.

National bank of Bahrain (NBB) main office it has wide parking area next to the campus located in the heart of city where it’s from highway

Absolute worst customer ever! I went to ask a few details for opening an account. But they are so busy with their coffee and friends that they can't even look me in the eye. I was very disappointed. They don't have value for customers 😕. Please train your employees on how to treat customers. This is a request.

Money transfer to prepaid card take ages. I usually buy deals online ebay or Amazon and sometimes I need my money urgently on my prepaid card. But most of the time it take hours even one day to transfer from my nbb account to NBB prepaid account and because of that the deal is missed or someone else have bought it. I wish nbb will solve this issue soon as many of people would be facing the same issue.

Really poor services they have provides to their customers, Bank is not secure, many people complaint that, when they used their debit cart, amound is cutt of by two times and some time bank cards denied the payment during pay process. Don't waste your time

Poor service. I would like to make international money transfer after I had done my exercise. The reception desk had asked me to wear trousers. Do not wear shorts. 😅

Very Worst customer service

Very Bad Services Due to Pin Code To get the Pin code we have to wait more then a Week to get the Pin and also calling the Call center we get same Reply from them saying there will contact u and we have send the Email and Reminder as well But no Reply or call came from.the Back . All the time we have to follow up with NBB Main Branch . Other Bank u can Create Pin Code by going ONLINE no need to call the Bank or call center Very Bad Services from NBB main Branch

Office space available. Located at the heart of Manama and in very close proximity to a couple of hotels. Car park building is right beside the tower with additional parking space for Building tenants available across the street. Starbucks coffee is just a 30 second walk from the building.