National Bank Of Bahrain

The manager of this place and my team couldn't cash our check. The first time, they said there were too many of us and that they were closing. And the second time, it was all excuses. They have something personal against us. They didn't serve us, and therefore, they didn't serve anyone else who was there. They wasted our time.

الموظفين خدمات الزباين غير متعاونين مع الزبون و أسلوب الكلام مع الزبون غير مقبوله و خدماتهم جدا ‏بطيئة عكس مدير الفرع متعاون و يخدم المراجعين بسبب تاخير الموظفين خدمات الزباين Customer service stuff they are so slow and they are and behave with the customer specially contact Number 4 . He’s so slow most of the time he’s not in the office and the way how to speak with the customer and behave And he refused to do anything for the customer . . Counter number 4 should closely monitor its interaction style with customers. It is important to have continuous training for employees on how to provide service in a professional and friendly manner, which contributes to improving the customer experience and reducing complaints.

ساعتين انتظار روح اي فرع غيره احسن لك ماله داعي اتخرب يومك بهالفرع الخايس المشكلة ان واحد من الموظفين بعد ساعتين يقول لي ان الفرع بيسكر والخدمة الي اليها تتخذ وقت رغم ان هي بس تسكير حساب المشكلة والغبنه ان خلال ساعتين بالكثير تم خدم 4 موظفين او اقل حتى لاعت چبدي من الفرع لحد يروح عموما ودورولكم بنوك ثانية فيه كتب بالعربي لو حاب تقرأ واتكملهم ابشرك كملتهم كلهم حتى درت على الكتب الي بالانجلينزي وحتى تدري مقدار الفضاوة الي وصلت له الكتاب صدر في 2018 كلشيء قديم وخدمات زي الزفت اذا بتروح اقرأ اذكارك لان ممكن يخدموا الجن بالفرع وانا ما ادري لان مو معقولة 4 عملاء خلال ساعتين.

تعامل احد الموظفين في هذا الفرع خلاني اقرر ان اغلق حسابي معاهم، بالإضافة ان أساس المشكلة كان اهمال من طرفهم، بنك سيء جداً جداً حتى النجمة ما يستحقونها

التعليقات خوفتني ولكن كل حاجة بالعكس وتعليقات الناس غير مبررة، خدمة سريعة، موظفين راقين جدًّا، ومن أجمل البنوك وأفضلها، لاتصدقون التعليقات لو اقدر عطيتهم اكثر من ٥ نجوم.

Very good service and very nice staff 👍 👏

So I went to NBB Atrium Mall on 12th of October at 03:40PM My number 49 at teller counter 1 was called at 03:50PM I had 3 bank transfers slips which he took and kept aside saying it will take time after serving 5 customers he picked my documents and handed over to other guy which kept me waiting there for more half hour and more. My issue is why didn't he transfer my documents earlier to another counter so that would have saved me some of my precious time.

أسلوب الموظف غير لايق

اخس فرع وبطيئين ومافي اسلوب في التعامل صراحة حتى النجمة مايستاهلونها

I go nbb at 4:30 at counter number 4 and i have with me my cpr and passport but on counter no 4 there was a man but he refused to open my account and telling me different things that i have to bring paper from my company I also open my acount in other bank but they did not ask such types of questions from me

Always shortage staff, one counter only! and customers waiting more than one hour to get service

Extremely slow. Only two staff members available. Had to wait two hours and then was told to visit another branch for the service I needed.

Staffs are very late to respond and most of the time very rush with the tokens

Very slow for customer service.

Very bad