On Saturday, 23/5, at 2:20 PM, I came to your store intending to buy gifts, and I was clearly told specific prices and discounts if I added more items. Based on that, I agreed to proceed with the purchase. However, the moment I mentioned that I have a Fazaa discount, the prices suddenly changed and became higher, and the information I was previously given was completely different.
This behavior is extremely unprofessional and gives a very bad impression to customers. Changing prices after convincing a customer to buy is unacceptable and feels dishonest. I trusted your words while shopping, and I am very disappointed with the way I was treated.
I will not return to shop again. I did not like the dishonesty and false information from the sales staff.