Central Clinic

Cleaning and polishing session ... Dr. Sana was amazing, and I’m very happy with the results. I will definitely book with her again for the filling. However, I was disappointed with the pricing communication. The offer showed prices starting from 69, then I was told on WhatsApp that it starts from 99. When I arrived, reception said it starts from 115 and would be confirmed after the doctor’s consultation. Dr. Sana then confirmed 180, which I accepted. But after the session, reception told me the final amount was 190. The service itself was great, but the pricing was not clear from the beginning, and this felt unprofessional. I would suggest making the prices clearer upfront to avoid confusion for patients.

I had a simple teeth cleaning and filling done at Central Clinic in Abu Dhabi and had a great experience. Dr. Keerthy did an excellent job and was very gentle and polite, see explained everything during and after the procedure making it more comfortable and smooth. Prices are also quite reasonable compared to other dental clinics in Abu Dhabi. I highly recommend her and the clinic based on expereince with them. 👍🏻

رحت عندهم مستبشر خير ان اسعارهم مناسبة و تقيماتهم عالية والدكتور الباكستاني عنده سنوات خبره كثيره ، بكل اختصار اول ما دخلت سلمت على الدكتور كلمني بشكل عصبي ومنزعج انا عذرته لكن بعدين طلب مني اسوي اشعة للسن وافقت وعند الاشعه حطو الاشعه جهت عيني وطلبو مني اسكر عيني !!! هذي اشعت اكس ري ما ينفع تكون جهت المخ والعين والدكتور ضغط داخل فمي اكثر من مره عشان ياخذ صوره صحيحه وكان حيخليني استفرغ وبعد كل هذا يقلي العلاج نسبه نجاحه 50/50 هذا المختصر لكن تجربه كلها سيئة ودكتور يعاملني ب اسلوب وقح وغير انساني ابدا وانا رايح عنده بمعنويات عالية بعد ما شفت مقطع له في اليوتيوب حسبي الله. ما انصح اي احد يدخل هذا المكان ابدا وحالتي كانت تسوس بسيط ما يسبب لي الم كبير فقط حساسية من الاشياء البارده ، والقطعه الي دخلوها داخل فمي عشان الاشعه ما كانت نظيفه اول مره.

The customer service at this clinic is at the top the service I got from Dr.Aswathy Boban ma’am thank you so much 😊

Dr. Faiza is a very kind and excellent Gynecologist doctor. During my wife’s pregnancy, she made her feel very comfortable and removed all fear. She takes great care of her patients and has a very good approach.The hospital staff are also very supportive and friendly. Overall, it is a very good hospital experience. My rating is 5 out of 5. Highly recommended.

It was quite smooth and good. Doctor Aswathy was very nice she put all the attention during the full session with her assistant nurse, very accommodating and active. And you'll be happy with the result of your session later on.

I visited this clinic for an OB-GYN consultation and was advised to undergo several tests. Unfortunately, my experience with the receptionist and assistant staff was highly disappointing. From the beginning, there was a clear lack of communication. Instead of explaining the process or guiding me through the required steps, the receptionist focused solely on repeatedly stating the payment amounts. When I informed him that one of the tests was not covered by my insurance, there was no attempt to provide clarification or alternative options. After completing the initial test, I was given a request for another one. At this point, the receptionist handed me a piece of scratched paper with an amount that appeared higher than expected, which raised concerns about transparency. When we tried to seek clarification from the doctor, the receptionist responded in an unnecessarily aggressive manner. What was most frustrating was the complete absence of proper guidance throughout the process. At one point, I was simply handed a payment machine without any explanation, and I had to wait again without being informed of the next steps. If I had not asked repeatedly, no one would have communicated what I was supposed to do next. This experience was not only inefficient but also distressing. In a healthcare setting—especially in a sensitive field like OB-GYN—patients deserve clear communication, professionalism, and basic courtesy. Unfortunately, this clinic fell far short of those expectations.

Dr. Sana is truly outstanding. Her professionalism, expertise, and attention to detail are exceptional. She creates a calm and comfortable environment, and her gentle approach makes every visit stress-free. The quality of her work is simply top-tier. I highly recommend Dr. Sana to anyone seeking exceptional dental care.

Extremely dissatisfied with the service at this clinic. The staff came across as disorganized and inadequately trained in handling both patient care and insurance matters. We experienced unnecessary delays just to receive basic approvals—something that has never been an issue at other clinics we've visited, where treatment began promptly. There is a clear need for the administrative team to undergo thorough training on insurance processes, and for the medical staff to improve their communication.

Dr.Sana Shafi is very nice Dental doctor i love her🤗 but please bring back maricris she's giving Good vives on the patient 😇 over all staff facility cleanliness 11/10 highly recomended🥰

I would like to formally express my disappointment regarding my recent experience with Dr. Aswathy. I booked a confirmed appointment at 3:30 specifically because Dr. Mubashir was unavailable at the time I could attend. Dr. Aswathy was offered as an alternative, so I expected professional care. However, when I arrived, she was already in the clinic, but no one informed me immediately. She eventually told me she was the attending doctor, but I had to ask, “Is that you?” because it felt like I was being made to wait unnecessarily. This lack of transparency and communication is unprofessional. Despite there being no other patients waiting, I was asked to sit and wait while she repeatedly went back and forth, and later was advised to wait for Dr. Mubashir instead. Waiting is understandable when a clinic is genuinely busy, but asking a patient to wait after confirming an appointment and then suggesting another doctor shows poor respect for the patient’s time. The consultation itself felt rushed, leaving me with little confidence that my concerns were properly addressed. This experience just proves that the clinic cannot operate smoothly without Dr. Mubashir that is all I can see. I have always valued the clinic’s reputation and Dr. Mubashir’s quality of work, but offering an alternative dentist who cannot handle the consultation properly risks damaging the clinic’s good name. This experience was very disappointing and far below the standards I expected.

Dr. Aswathy is a good dentist, very skilled. He did the root canal on my tooth himself. It went very well. I would like to express my sincere gratitude to him and the hospital management for choosing the best doctor.

As it was my first time deep teeth cleaning sessionDr. Sana and her assistant did amazing work. I really really love and like the way they treat to every person and As i taken dental treatment Dr. Sana gave amazing relief my teeth pain and after that in deep teeth cleaning and polishing i really enjoyed this session as it was really quick and no pain with Dr. sana and her assistant Edward gave me really😍😍🥳good happy healthy smile they are really amazing i am gonna defiantly do every six month teeth cleaning session with them. 😍😍😍😍

The professionalism, the kindness, like everything about dr. Aswathy is professional. Thank you so much dr. You made my refilling procedure the best

I had my wisdom tooth extraction Dr Sana & Dr Mubasher handled it very expertly & helped me with relief Thank you so much for taking care of me although I was nervous .Also front desk service Mr Biraj was very helpful and polite guided me well. Thank you again & highly recommended

My worst experience ever,i scheduled whitening session only to reach at the clinic the dentist asking again what i had come to do that where I knew this will not go well Only to go inside finding a paper ready for to sign without any explanation till iasked what im signing for then got reply from someone who seemed to be on training (it’s consultation paper) which iwas surprised on how can i sign something yet the dentist haven’t explained anything regarding the procedure?😏then the dentist said I should sign he will explain After was asked to lay on the bed to start the procedure,again had to ask is it painful then the dentist said let me examine will let you know before iknow it all they had started the procedure In the process they started arguing with his workmate (maybe the student)as he was making mistakes hmmmm,in the process I started feeling tooth sensitivity itold the dentist I’m feeling pain so he had to ask me do you have tooth sensitivity mam and I said yes the only reply was you would have informed us before starting this procedure here comes my question what is the meaning of consultation if you the professional you didn’t explain all this to me? Luckily they finished but still the(student)did the final touches as the dentist is on his mobile watching TikTok not even to come and Check how the final result are nothing only to ask me to take some painkillers as will be having sensitivity for some days with out any doctors prescription Nothing 😟so how can one purchase strong painkillers here without doctors prescription?? Pls let’s not play with people’s lives just all because of the little money they paid,if you value money than giving the best to your patient then remove those sessions the one you think it’s cheap 😡😡😡😡

اسوء تجربه فعلا لايوجد طبيب مختص ودكتوره الاسنان لاخبر والا اي شئ عاوزين فلوس فقط بس تجرّبه سيئه للغايه حقا

Excellent service! Specially Mr. Mubasher. He is patient, skilled, and excellent dentist to me and my husband. He addressed our concern politely and professionally. Will refer to anyone i know for sure☺️

I had a dental treatment yesterday to Dr.Mubshaq and nurse Tanzeel and it was an excellent experience for dental fillings. The service was highly professional,with outstanding quality. I highly recommend it to anyone seeking top quality dental care at reasonable price.

I did a build up process and it was amazing very fast and no pain at all with doctor Mohammed Riluvanullah plus his dental assistant Edward and the receptionist Razwan thank you so much doctor