Stayed here for a weekend and the property itself is absolutely beautiful—set on a hilltop with stunning views and a very peaceful, almost serene vibe. The cottage is well-maintained, and the housekeepers were warm, attentive, and ensured we were comfortable throughout our stay. The overall setting and hospitality, at first glance, are truly lovely. It is one the prettiest properties we have stayed at.
However, a few experiences significantly took away from what could have been a perfect stay.
Firstly, our driver—who accompanied us to this remote location with no nearby facilities—was not allowed to use the staff bathroom unless we paid ₹500.(1000 plus taxes for 2 days) The amount itself wasn’t the concern; it was the lack of basic consideration that felt disappointing.
Secondly, the food pricing lacked both clarity and fairness. For two dinners, we were presented with a grocery bill of around ₹5,000, plus taxes and cooking charges, taking the total to nearly ₹8,000. While the food was good, this pricing felt excessive—comparable to a fine-dining experience, but without the transparency one would expect. We were also charged for items like mosquito repellent, a full packet of atta, and an entire box of ghee, which seemed unreasonable.
When we requested that the leftover groceries be handed over to us, given that we had effectively paid for them—the initial response seemed accommodating. The property manager, Joy, even went down to pack and return the items. However, upon reaching home and opening the bag, we were quite taken aback. Most of the contents from the bags were removed leaving behind only minimal remnants—barely a cup of atta, a couple of tablespoons of ghee, a very small quantity of rice, and nearly depleted spices. What appeared thoughtful at first unfortunately came across as disingenuous and sly upon closer inspection.
It’s unfortunate, because the property itself is genuinely beautiful and the stay had all the makings of a memorable getaway. With more transparency in pricing and a more thoughtful, fair approach in guest interactions, this place could easily offer an exceptional experience.