Hotel Lotus Inn

Worst hotel experience in Udaipur. False amenities were listed, but the staff clearly refused to provide them, saying online bookings don’t matter. The basic room condition was very poor. Bedsheets were dirty and not changed even once during our 4–5 day stay. The room was not cleaned or swept, and there was a bad smell, as if it had been closed for a long time. Staff behavior was extremely rude and disrespectful. They did not inform us about any late checkout charges in advance, but suddenly demanded extra money when our train time was near. We were forced to vacate and treated very badly. Highly unprofessional and disappointing experience. Avoid this hotel.

Complaint Against Hotel Booking in Udaipur – Misbehavior & False Amenities I am writing to formally complain about my recent hotel booking in Udaipur made through your platform for a stay of 4 days. I checked in around 10:00 PM, and during booking, the hotel had clearly mentioned amenities such as a kettle and hair dryer. However, upon arrival, these were not provided. When I raised this issue, the hotel staff rudely responded that since I had not booked directly with them, they were not responsible for providing those services. This is completely unacceptable, as I booked through a trusted platform expecting the listed amenities. Additionally, the behavior of the hotel staff and owner was extremely rude and disrespectful throughout our stay. During checkout, although we had checked in late (almost 8 hours after standard check-in time), we overstayed by only 1 hour. However, the hotel: - Did not inform us in advance about any extra charges or late checkout policy. - Initially allowed us to keep our luggage and did not mention any penalty. - Later, when our train departure time was near (we had a train after 3–4 hours), they suddenly demanded half-day charges for just 1 hour extra stay. - If they had informed us earlier, we would have vacated immediately instead of waiting there. - Despite this, they forced us to leave, kept our luggage, and spoke in a very rude and disrespectful manner, using statements like “I am the owner, I can do anything.” We were left sitting outside the hotel after vacating, without any support or proper communication, which caused unnecessary stress and inconvenience just before our journey. This experience has been extremely disappointing and stressful. Also they use abusive words i request you to: 1. Take strict action against the hotel for misbehavior and false service claims. 2. Investigate the issue of undisclosed extra charges. 3. Ensure that such incidents do not happen with other customers. 4. Provide appropriate compensation/refund for the inconvenience caused. I trusted your platform for a comfortable and reliable booking experience, but this incident has severely impacted that trust. Booking ID: [Your Booking ID] Guest Name: [Your Name] Regards, [Your Name]

Review: Very Poor Experience – Not Recommended I stayed here with my family to attend a marriage party in the city, and the overall experience was extremely disappointing. There is no proper parking facility. If you park nearby, local vendors create issues. Parking on the hotel ramp is also not allowed as it is reserved for the owner only. Despite being guests, we were treated very poorly. Staff kept coming every 5 minutes and pressuring us to remove the car, which was very uncomfortable and disrespectful. The room condition was pathetic. Bathrooms were stinking badly. Beds were torn at many places. Bed sheets and white covers were extremely dirty. There was no hygiene maintained at all. Rooms were full of mosquitoes, making it impossible to rest properly. The hotel shows no value or respect for its customers. With poor cleanliness, bad facilities, and unprofessional behavior, my overall experience was terrible. I would not recommend this hotel to anyone, especially families.

Worst hotel experience in Udaipur. False amenities listed and staff openly refused to provide them, saying online bookings don’t matter. Very rude behavior. No prior information about late checkout charges, but suddenly demanded extra money when our train time was close. Forced us out and treated us very badly. Avoid this hotel.

Very nice facility udaipur aao to y hotel family k lie acha hotel h hotel staff family ki tarh coperate karta h very nice

This is the worst hotel you can stay at. The owner or the manager do not solve your queries at all - there are cockroaches in the rooms, smell and very dirty beds, bathrooms. There is fungus on the walls of the bedrooms. The pictures shared by them are very different from the actual rooms. Even if you complain about it to the owner/manager - they don’t care at all, they will just say that these are budget hotels and so the rooms will be like this only, you will only get rude responses from them - “in cockroach ko humne thodi invite kia h, apke ghar mein bhi toh cockroach honge, koi dikkat thodi h, chalta hua hotel h ye humara, booked hi rehta h kisi ko koi dikkat nhi hoti, ap hi pehle ase customer ho, jao jao yaha se jao dusra hotel nhi milega apko koi varna”

Room were so clean and the staff's behaviour was also good. I highly recommend this hotel for stay

0 hotel he bilkul bakwas har ek room me smeel he pure udaipur me ise ghatiya na hotel na na hi koyi staff he isse ghatiya bilkul bakwas hotel he

Bahut jyada ganda hotel staff room washroom and everything

Staff behaviour is very rudely Rooms not cleaning Very disappointed Not recommended for family and couples solos

Stay at these rooms on a dare or if you want to feel gratitude for your own bed. From being money grubbing ( original price 1000. Holiday price 5000) to the rooms is simply abysmal. The sheets have stains, cigarette burns and a good spread of tiny hair on them ( origins of which I will leave to your imagination). To vent about the vents! The adjoining room’s vent opens to your room! Not only can you hear EVERYTHING, your fellow traveller has no idea about the lack of their privacy! The only good thing about this place is maybe the staff who acknowledge your requests.

This hotel is nice and affordable and the food is very delicious,staff behaviour is excellent 👍 must visit 🥰

Bohot he bekar service hai mene mere guest ko Rukwane ke liye room book Kiya tha lekin bad me pta chla spa ke name pe inhone dhandhe wali ldkiya Rkhi hui hai guest ki Nzro me girwa diya all good family member guset agr ap aa rhe h to is hotel me stay Karne se bache

I had an absolutely wonderful stay at fab hotel. The service was impeccable, the rooms were beautifully appointed, and the amenities exceeded my expectations. The spa was a highlight, providing a tranquil and rejuvenating experience. The attention to detail and personalized service made my stay truly special. Highly recommend for anyone seeking luxury and relaxation.

The Behaviour of Owners and Staff is not Professional. They are not responding.Tea is not served before 9 m in morning.You won't get Auto outside Bedsheets are not good, mosquito problem,out side atmosphere is also silent.Better to avoid always

The washroom had a really bad smell all the time. It was difficult to stay in washroom for even 2 minutes due to the bad smell. Bedsheets were not clean, Some of them had stains on them. Not worth it for money at all.

Very very bad service I hv booked 3 nights with breakfast but breakfast apko apne choice ka dengye and one thing jo apka room clean boy apko breakfast serve kaergye I thik u nerve ever go there other wise u will waste ur trip and mood off

Very good and nice hotal good service

Everything was unsanitary with no cleaning and mold in the bathrooms. Staff would change the dirty sheets with other unwashed sheets and there was dust everywhere.

बोहोत ही बदतमीज मालिक है मेरी पार्टनर का पर्दा खोलने के लिए बोला गया की यहां चेहरा दिखाना पड़ेगा इंस्ट्रस्टक्टर पूरे करने के बाद बोल रहा था मेरी मर्जी में नहीं दूंगा रूम मजबूरन मुझे फिर किसी ओर होटल में जाना पड़ा बाद में मुझे पता चला सपा सेंटर में धंधा भी करवाता आप टूरिस्ट और फैमिली मेंबर यहां स्टे करने से बचे