I have a very disappointing experience at this store! Not sure about other branches! I purchased one Adidas sport shoes at 99 AED, I have not been informed that the shoes is used! Even though it was a used one i accepted tht later but when i came to exchange it with another shoes the Filipino cashier was very rude and told me second hand ones (used) are not exchangeable and when i asked her why nobody informed me three days ago when i purchased, she said we did while nobody has mentioned that! At the same time she was telling her colleague ( you remember when you informed him) even though that sales staff was not there that time and i dealt with an African cashier.at the end of the day she refused to give the head office number to report the issue and the same time she was showing a horrible attitude with zero respect to customers!