Vision Industry

I would like to give special thanks to Bahriddin for the excellent service! I bought my glasses at the store where he works and was extremely satisfied with the experience. Bahridin was very attentive, professional, and helpful throughout the entire process. He took the time to understand my needs, gave clear explanations, and helped me choose the perfect frame and lenses. You can really feel that he genuinely cares about the customer, not just about making a sale. Great service like this is rare. I highly recommend this store and especially Bahridin!

Wonderful experience at Vision Industry! Ms. Anna assisted me throughout my branded sunglasses purchase with great professionalism and a friendly attitude. Her guidance made the selection easy and satisfying. Thank you for such excellent service!

I had a fantastic experience at Vision Industry in the Mall of the Emirates while shopping for new glasses for my wife. The entire team was incredibly helpful and professional from the moment we walked in. Their equipment is state-of-the-art, and the eye exam was conducted with great care by Sonia, the optometrist. Our salesperson, Bakhriddini, was equally impressive — knowledgeable, patient, and made the whole process very smooth. The new Gucci glasses were ready and delivered to our hotel the very next day, right on time. Prices were also very reasonable for the level of quality and service we received. My wife is thrilled with her new glasses, and I couldn’t be happier with the experience. Highly recommend Vision Industry to anyone looking for premium eyewear and outstanding service in Dubai!

I recently had an outstanding experience at We Are The Watchmakers in Mall of the Emirates, Dubai. This isn’t just a kiosk; it’s a full store, and it truly delivers a premium level of service. I want to give a special shout-out to two of their team members, Juba and Alessio, who went above and beyond in helping me. I brought in two pairs of Cartier glasses that needed minor repairs. They not only handled the repairs quickly and efficiently, but they also did it completely free of charge. Despite my insistence on paying, Juba and Alessio simply said it was a small courtesy and refused to take any payment. Their professionalism, kindness, and attention to detail made a routine visit into a truly memorable experience. It’s not often you find such genuine customer care, and it left a lasting impression on me. If you’re looking for a reliable and friendly place to get your watch or eyewear serviced, I can’t recommend We Are The Watchmakers enough. Kudos to Juba and Alessio for their exceptional service!

I’m always happy to visit Vision Industry - the service is consistently outstanding. Everything is handled quickly and to a very high standard, and the team is attentive, courteous, and genuinely helpful in finding the best solution. Special thanks to Dr. Sanaa - a highly skilled and caring doctor. She provided an excellent consultation and shared valuable recommendations to help improve my eye health. Thank you!

I had a great experience ... The service was smooth, professional, and genuinely welcoming. A special thank you to Sonia — she was kind, patient, and very professional, and made the whole experience easy and comfortable. I truly appreciated her support. Highly recommended.

Very thorough service. I required new multifocal lenses for an old frame. Store manager Mark Thompson took plenty of time to find exactly what I needed. Glasses were done perfectly within 48 hours. Highly recommended.

Had an excellent eye appointment at Vision Industry, Mall of the Emirates, with Optometrist Sanaa Elhami, truly the best I’ve had in a very long time. She was exceptionally attentive and took the time to provide a thorough, personalized consultation with clear and insightful explanations, many of which were new to me, even after wearing glasses for over 40 years. Thank you, Sanaa ☺️ I’ll definitely be back!

Beautiful collection never like before. There are lots of options, and you can find old and new collections. Staff is super friendly, especially Durra, who has an amazing welcome and support, and Jerry, who was more than a great buddy across our shopping. The place is huge, and they have an eye test , frame industry, and lots of things on board.highly recommended to try. They have a special place for refreshments while you pay and offers discounts as well.

Wesam at Vision Industry is outstanding in her service . I had heard about this store through my sister in dubai and it turned out to be a great experience. Their collection is the latest and the service brilliant. I would recommend this store to all

Sehr gutes Optikergeschäft innerhalb der Mall of Emirates. Die Ausstattung aller Untersuchungsgeräte, waren auf dem modernsten Nievau. Das Personal, und die dortige Augenärztin, waren sehr freundlich, und hilfsbereit. Optiker und Augenärztin arbeiteten Hand in Hand. Es gab keine Missverständnisse, trotz unterschiedlicher Sprache. Wer ein Problem mit seiner Brille hat, oder eine neue Brille benötigt, ist hier gut aufgehoben.

I bought one Zegna brand from rivoli , and it got damaged then i went to vision industry one technician fixed it within 15 minuts of time with zero charge even without thinking from where i bought , these guys are amazing service people with best technicians , hats off 🥰👍🏻

A wonderful experience from start to finish; the professionalism displayed by Sonia in particular and others was a revelation. I will rest in to all my eye care needs going forward and would not hesitate to recommend the business and people. Thank you!

I had a wonderful experience with Dr. Sanaa. She was incredibly welcoming and made me feel comfortable from the moment I arrived. She took great care in understanding my needs and helped me choose the perfect frame Her attention to detail and kind guidance made the whole process enjoyable and stress free

⭐️⭐️⭐️⭐️⭐️ My wife and I had a fantastic experience with Sanna and Kim. From the moment we walked in for our eye tests, they were friendly, professional and very patient We’ll definitely be coming back and highly recommend Sanna and Kim to anyone needing an eye test or new glasses.

Vision industry has given me the best solution for the glasses. Also they were quick and supportive at each step. From identifying the problem to the final delivery. Anna has helped us throughout this journey. Thanks again to Anna and entire team.

The Vision Industry optical store in Mall of the Emirates offers a high-end experience with a broad range of luxury eyewear brands like Dior, Off-White, and Chopard. The store provides not only designer frames but also comprehensive optometry services, custom eyewear crafted by Italian artisans, and a unique museum corner with celebrity eyewear on display. Though the selection is impressive, it comes at premium prices, targeting customers interested in both luxury and bespoke services .

I had an excellent experience shopping at this store. Everything was handled professionally and with high quality. I would especially like to thank Mr. Behrudin and Mr. Mark for his helpful guidance, patience, and kind attitude. I will definitely shop here again and highly recommend this place to others.

One of the best service experiences I’ve had in a long time! The store is modern and welcoming, and the staff are attentive and well-trained. I brought in my Banana Republic sunglasses, which were in terrible shape — the lenses were loose, the temples were out of place, and all the screws were missing. Bahriddin was incredibly professional and reassuring, telling us not to worry. While we went to the cinema, Jerry, the technician, worked his magic. Just two hours later, one of my favorite pairs of sunglasses looked brand new again! A huge thank you to Bahriddin and Jerry for their excellent service and exquisite workmanship. It’s rare to find sunglasses that fit my face so well, so having them restored perfectly means a lot. Next time, I’ll definitely be coming here for custom-made frames for my prescription lenses. Highly recommend this store at MOE!

I just want to share our experience visiting Vision Industry at the Mall of Emirates yesterday as we really had a great time checking/canvassing on to their eyeglasses/sunglasses. This is now my new fave eyeglasses/sunglasses shop, as their products are really good and there are too many options that you can't really choose because all of it are so excellent 😍 to the point that you really want them all 😁, also the staff there were very friendly, especially Mr. Jomari and Ms. Anna who didn't get tired assisting us and answering all our questions ☺️, also to Mr. Jerry who is so kind to fix my eyeglasses nose pad. 🙏🏼 This kind of people are so amazing, even if they know that we will not buy on that time and yet they treated as so well like a VIP. We really appreciate it! ❤️🙏🏼 These people are really amazing. 💯