We booked this property two months ago when it was called Arc Bungalow, expecting a good camping experience in the woods. However, when we arrived, we were shocked to find out that the property is now called Wayanad Trekking under new ownership. No one informed us about this change in advance.
When we called the previous owner to complain, he didn’t respond. The new owner outright refused to take any responsibility, claiming they hadn’t accepted our booking. To make matters worse, the owner was rude and dismissive.
The property itself was in terrible condition. The bathrooms and rooms were filthy, with no basic necessities like buckets or cups. There was no proper electricity, and the generator kept failing. This made it extremely difficult, especially since we had two kids under 5 years with us.
The staff was uncooperative, and the service was abysmal. This was supposed to be a memorable camping experience, but the poor maintenance, lack of professionalism, and outright negligence ruined our trip. Avoid this property at all costs!