Mourad Bahrami
یک ماه قبل
Now let me explain what happened with ESM in detail. When I booked my basketball game, I received the booking confirmation email, and there was no clause prohibiting entry to children under 18,Moreover, When we entered the school gate, one of the players brought his 14-year-old son, who was there to watch the match under his father's supervision and responsibility. The guard informed us that children were not allowed, and we asked him to bring the representative from your company to speak with him or call him. He refused and told us to leave the child in the car for an hour and a half until the match ended. The representative from your company then arrived and, in a very aggressive and hostile manner, demanded that we leave the school, even though we were already outside. We asked him to show us the law that prohibits a child from accessing your company's website or emails, but he refused and began shouting, demanding that we put the child in the car (can you imagine all of this happening in front of the child?). We then asked him to call the police and tell them that he wanted to keep the child in the car for an hour and a half, knowing full well that this violates UAE law. Here we entered the playground after giving him two options: either to call the manager in charge or to call the police. Here he started shouting again, threatening to cut off the electricity and cancel the reservation immediately. After half an hour, he entered the playground without permission and started shouting again, demanding that we all leave the playground. Because we did not want more problems and wanted to rectify the situation, the child's father agreed to leave the playground and the school with his child, who started crying because of the situation, without any concern from the employee. Rather, he continued shouting and expelled us from the playground even after the father and child left. He did not stop there, but when the time was up, he came again and raised the baskets without prior warning and also turned off the lights while we were still changing our clothes. You can ask his manager who came with him at the end of the game, who was very respectful and cooperative.
