Etizan Fitness

I usually enjoy training at Etizan Fitness and appreciate the classes offered, however there is an ongoing issue that is affecting the gym environment. After the Rihla class, large groups tend to remain seated in the gym area speaking very loudly for extended periods of time. Unfortunately, the noise level becomes very disruptive for members who are trying to train, focus, or communicate with trainers and clients. A fitness space should maintain a respectful and comfortable atmosphere for everyone using the facility. I hope management can organize a designated social area or kindly remind members to be mindful of the shared training environment, especially during peak hours. Sadly, this has been happening repeatedly and it seems management is not taking effective action to address it.

This is by far one of the worst gym experiences I’ve had. The staff and trainers are extremely ill-mannered, unprofessional, and completely unhelpful. Nobody seems to know anything, and whenever you ask a question, they just throw the responsibility on someone else. It’s constant blame-shifting with zero accountability. No one takes ownership of anything. The “gym” itself is basically just a small hotel gym with very average, outdated machines. Nothing special, nothing professional, and definitely not what you’d expect from a proper fitness facility. On top of that, the facilities are very old, poorly maintained, and honestly dirty. You can clearly see the lack of care in both the equipment and the overall cleanliness. It does not feel hygienic or comfortable to train here. Overall, bad management, bad attitude, bad maintenance, and bad experience. Definitely not recommended. Save your money and go to a real gym.

Excellent gym with a premium setup. The facility is very well equipped with high-quality Technogym machines, covering everything you need for both strength and cardio training. The staff are extremely hospitable and professional, special thanks to Sakeb and the rest of the team for always being welcoming and supportive. What really sets this gym apart is the recovery experience: cold plunge, multiple sauna and steam rooms, all very clean and well maintained. Towels are provided, along with shampoo and soap, which makes training here very convenient. You can also track your fitness progress using InBody analysis, which is a great value add. There’s even a small café at the gym entrance, perfect for a quick coffee or post-workout refreshment. Overall, a top-tier fitness experience inside ERTH Hotel. Highly recommended for anyone serious about training and recovery.

The call centre staff (with an English African accent) are not professional in handling customer queries. I suggest hiring educated and experienced employees who can respond in a professional manner. Also, I chose the Arabic language option, but the person spoke English. This is Erth Hotel, where I expected a higher level of service. The staff represent most of the place atmosphere. Rating calls is important for improving. I suggest adding rate after each call.

A spacious women-only space with great facilities. However, the staff could be a lot more friendly and welcoming, I didn’t feel particularly acknowledged and was left feeling a bit ignored. There were quite a few staff members around, but most seemed busy chatting and laughing among themselves rather than engaging with guests.

I availed for the bisses purity and it was super relaxing. The facility is very nice and Joyce treated me like queen.

تم منعي من أداء الصلاة داخل النادي بحجة عدم امتلاكي لعضوية. أود أن أوضح أنني حامل، وكنت متواجدة في النادي بصفة مرافق لزوجي فالنادي، وقد طلبت فقط مكانًا لأداء الصلاة، وهو حق مكفول لكل فرد، ولا يتطلب عضوية مسبقة أو اشتراكًا رياضيًا. وقد فوجئت برفض طلبي بشكل غير لائق، رغم أن طلبي لم يكن للاستفادة من مرافق النادي الرياضية، وإنما لأداء فرض ديني في مكان مغلق وآمن. هذا التصرف أعتبره غير مقبول في دولتي، ويمثل تقييدًا لحرية العبادة، ويخالف أبسط قواعد الاحترام وحقوق الإنسان، خاصة في ظل وضعي الصحي كحامل. وعند طلبي الحديث مع المسؤولة تدعى (منى) – كما هو متعارف عليه في أي منشأة محترفة – تم توجيهي بشكل غير منطقي إلى "الذهاب بنفسي" إلى المسؤول داخل الفندق التابع، الذي يبعد عن النادي أكثر من كيلومتر، دون مراعاة لوضعي الصحي كحامل، أو تقديم أي بديل إنساني أو منطقي. آمل منكم اتخاذ الإجراءات اللازمة للتحقيق في هذا الأمر، وتدريب الموظفين على التعامل باحترام مع جميع الزوار، وتوفير أماكن مخصصة للصلاة مراعاةً لاحتياجات مرتادي النادي والزوار على حد سواء. I was denied the right to perform my prayer inside the gym on the grounds that I did not hold an active membership. I would like to clarify that I am pregnant and was at the gym merely accompanying my husband. I only requested a place to perform my prayer — a basic human right that does not require a prior membership or gym subscription. I was surprised that my request was denied in an inappropriate manner, despite the fact that I was not asking to use the gym's facilities, but simply seeking a safe and enclosed space to fulfill a religious obligation. Such treatment is unacceptable in my home country and constitutes a restriction on freedom of worship. It violates basic standards of respect and human rights, especially considering my health condition as a pregnant woman. When I asked to speak to a supervisor her name (Muna) — which is standard practice in any professional establishment — I was, illogically, told to go myself to the person in charge, located inside the hotel affiliated with the gym, more than a kilometer away. This showed a complete lack of consideration for my health and circumstances, and no reasonable or humane alternative was offered. I kindly request that you investigate this matter seriously, ensure your staff are trained to treat all visitors with respect, and provide dedicated prayer spaces to accommodate the needs of gym members and guests alike.

تجربتي مع المساج السويدي على يد جوسلين كانت جميلة جدًا؛ راحة عميقة وريلاكس رائع مع زيت اللافندر الذي أضاف هدوءًا فريدًا. 💜 أنصح بها بكل ثقة ومحبة… تجربة تستحق التكرار بكل تأكيد My experience with the Swedish massage by Jocelyn was truly wonderful — deep relaxation and the soothing scent of lavender oil made it perfect. 💜 Highly recommended with full confidence and joy session worth repeating!

We are so proud to be part of ETIZAN FITNESS as a partnership for martial arts facilities FOR male & female 🙏 MMA/ bjj jiu-jitsu/ Muaythai/ kickboxing/ wersling/ body combat / boxing and more..

Etizan Fitness is an amazing place! It’s definitely one of the best gyms in the UAE. The equipment is modern and well-maintained, the staff are friendly and helpful, and the atmosphere is super motivating. The gym is always clean, and they offer everything you need for a great workout. I really enjoy training there and highly recommend it to anyone serious about fitness!

Very bad service. The receptionist clearly doesn’t know what she’s talking about. I called to ask about the multi-class option — the first time, I was told that 10 classes cost 900 AED. The second time, another lady said 8 classes cost 900 AED and that the class happens every Tuesday and Thursday. I went on the day she mentioned, and there was no class at all. She never said anything about pre-booking — she specifically said the class occurs every Thursday. I even arrived 30 minutes early to register, only to be told the coach wasn’t coming. Completely unprofessional and unacceptable behavior. Very disappointing experience.

We had a very bad experience with one of the staff members. Cora (Staff member) was very rude and impolite, the other lady on the reception was very kind and nice. My wife went to pray in the ladies prayer area there. After she entered, Cora came and was angry that my wife entered the prayer room of the gym saying it is the gym member's prayer area. It is the first time in our life, we face someone who asks us not to enter a prayer area especially that we are in the UAE (Muslim Country). Regardless of whether we are members or not, this is a prayer area and in case my wife accesses or goes to an area other than the prayer area within the gym then the staff have the right to confront or ask her to leave the gym. Cora didn't even wait for my wife to finish her prayer to talk to her, she just kept arguing with the other staff and talking a lot blaming everyone, saying shell complain to the manager, and saying that nonmembers are not allowed access to the prayer area and it wasn't like the prayer area was full or anything (no one was inside). My wife couldn't even focus in her prayer. Even if my wife was wrong, Cora should wait for her to finish prayer before daring to make noise or disturb a prayer going on. This was pure rudeness, impoliteness, disrespectfulness, and racism against Muslims in our own Muslim country and I expect extreme actions to be taken against her due to what she did on the night before Eid.

This gym has some of the best personal trainers I've ever worked with. They are highly skilled, motivating, and truly care about each client’s progress. Whether you're a beginner or experienced, they create customized plans and provide constant support. The atmosphere is positive, the equipment is great, and the team makes you feel welcome from day one. If you're serious about your fitness goals, this is the place to be!

My review for Etizan Fitness Ladies: 1. My abaya was stolen, and I received no updates or follow-up from the reception team regarding the incident. There was also another case where a lady complained that her abaya had been stolen. I am not sure what is happening in the gym, but it is clear that the lockers are unsafe. 2. I requested a membership freeze as I am unable to train for three months due to medical reasons. I even provided my medical report to management, yet they only granted me one month. This shows a very poor understanding of clients’ needs. My membership is valid until January 2026, but I will definitely not be renewing it. The environment in the gym feels unsafe, and there are no reasonable options for freezing memberships.

No complaints. Just a great workout, good times bowling in a great location.

I had an absolutely terrible experience at this gym. Almost all the staff are incredibly rude, disrespectful, and defensive. They treat customers with such disregard that it’s honestly shocking. I feel scared and completely uncomfortable every time I step into this place. The lack of professionalism and basic decency is unacceptable. If you're looking for a gym where you'll feel supported and respected, avoid this one at all costs! It’s so unfortunate because the gym facilities are good they should replace all staff receptionist and staff especially the security at the door one of them is so rude

Summary - Played Padel with team - 3 courts and all are well organized

Swimming pool, equipments cleanses, sauna and steam room are all exceptional and well maintained

I had an amazing Swedish massage with Joy—she was professional, gentle, and incredibly skilled. She made me feel so relaxed and knew exactly where to focus. I left feeling refreshed and completely stress-free. Highly recommend her for anyone needing a quality massage experience!

Etizan Fitness is an amazing wellness hub that goes above and beyond your typical gym experience. It’s a place where you can truly focus on your fitness and relaxation in a top-notch environment. The gym facilities are state-of-the-art, catering to all your workout needs with a wide range of equipment and classes. But what sets Etizan Fitness apart is its fantastic Olympic pool – perfect for both intense laps and leisurely swims. The relaxation amenities are superb, offering everything you need to unwind after a workout, from luxurious saunas to tranquil lounges. The atmosphere is welcoming and motivating, making it a joy to visit regularly. Etizan Fitness truly embodies the perfect balance of fitness and relaxation. Highly recommend it to anyone looking to elevate their wellness routine!