Pat Broad
۲ ماه قبل
I did not stay at this hotel, but they helped me a lot. About two weeks ago I got lost in Antalya. I was separated from my tour group. I do not speak Turkish. It was getting dark. I could not remember the name of my hotel. I thought it was the Royal Hotel and ended up there. A young man behind the desk who did not speak English helped me a lot. He let me charge my phone. He communicated with me through a translation app on his phone. He reassured me that we would figure it out. It helped to calm me down so I could figure out to look up the right hotel on my phone on the tour website. He was kind, an patient. When I found the right hotel, he looked it up on google maps (mine was not working) and gave me directions (it was down the street). He treated a single, middle-aged, frazzled, woman with respect. I would hope that we would do so in North America too. I am so grateful. Thank you. PS, if it was a different Royal Hotel nearby, please let them know!!!