Floral used to be the best in Dibba but unfortunately, the new gentleman who does the printing is so unprofessional. I went to the store on the 6th April whereby I asked him to print a mug. May I just add, it was a birthday gift for the 7th April. He told me verbally that I could come around to the store before 1pm the next day (on the 7th). I thought that I'd rather go the evening then it will surely be ready. Before going, I asked him if he was done, he said no. Then another couple of hours went by and when I got to the store at approximately 11:40pm, it still wasn't done.
He then told me that he couldn't make it because he is busy with Eid orders - Totally understandable. However, this is bad business dealings because he could have told me outright the night before that he will not be able to make it. This is not the first time that he did not honour his word. In December I had a similar issue with him. I told him that this type of business dealings were not good, but he seemed to think that he did nothing wrong. We obviously had words and in no way was I disrespectful to him, I just stood my ground that he should have been transparent and told me that he could not make it. Then he insulted me in front of another customer saying that this shop will never print anything for me again. I have been a loyal customer to this shop for such a long time, and never once did I have issues with anyone here. The other employees are very transparent, welcoming and have very good people skills. Perhaps this guy chooses who to have people skills with, I don't know...
This is so disappointing, but farewell Floral. I will surely miss this shop.