Frazer Town Post Office

The ATM KIOSK at this post Office in Frazer Town is closed since 6 months. I wonder what the problem seems to be. Are the concerned persons responsible for the maintenance of the ATM sleeping inside this ? This is horrible ! There is no sense of accountability by any one concerned . The persons handling this Post Office ( Frazer Town ) have no answer to this problem ! Who has to bell the cat ? The Post Master General ? or the PM Office ?

They say bulk not accepted. bad customer service, even through they are free they say they don't accept, I took only 15 Labour Law Monthly Returns it's for government. But still they say they don't accept bulk very worst customer service.

Worst post office ever seen. They dont respect public. Lady in counter 5 is always angry and does know how to talk to others politely. She will spoil the reputation of post offices. Better transfer her to remote village.

One of the worst attitude people are posted here. The whole staff has to be changed to bring proper working procedure here. Even no one in que there no proper reply. Thought we are local and educated. I don't know how these people are dealing with other local people who doesn't know to read and write. The worst person incharge of counter 5 for many years she has to be changed immediately.

I’ve had a great experience of interacting with Roopam, the counter staff for speed post services. She is very friendly, always smiling and helpful with all the courier and documentation process. I’ve been going to her for the last two years and love the experience with her and Indian postal services!

My daughter and I came here to attend to FOUR YEARS of backlog work which had not been taken care of by a family member. The Postmaster and the Postal staff who attended to us were extremely helpful and kind. Despite dealing with such a huge backlog in multiple accounts, they never grumbled. In fact, they gave us the forms with precise instructions and the work was completed in the shortest space of time possible. I would nominate this Post Office as one of the best in my experience.

The employee who are working here they are worst they are not giving respect to anyone ecspecially to senior citizens they are giving the amount with their own decision required balance is their in account but they are not giving. They are making new rules for amount providing for consumers after that they are closed the door from (MONDAY TO FRIDAY). Worst employee is are their

Very unprofessional service. They showed it's delivered to my address. I searched everywhere in the apartment building and it was not found. Visited post office to complain the next day and there my parcel was lying next to the Post office lady employee. She said I don't know how it happened. Never happens. Called up the beat guy, and made some lame excuses about he met with an accident. And best part, that beat guy was still on the route delivering, with my parcel happily kept at the office.

One FAT LADY sitting in the registered parcel counter for last 1 month is uncouth & utterly RUDE & RACIST. She throws my parcels in anger like a basketball. Yesterday she said I should pay Rs.583/- for a lightweight folding walking stick of my mother & shouted at me for nothing. Same day I went to another Post Office branch & I paid only Rs.165/- for the same. She does not know how to deal with customers & Tax payers. She has got her job n salary from the Tax payers money. She should be penalised & punished for her irresponsible behaviour & not doing her job honestly and sincerely.

This post office at Fraser Town has set its own timings. Today they refused to take mail for speed post at 2pm. They just closed the counter. Even other days their security guard stops people going in on the instructions of the counter staff. Don't they have post maste?

They don't deliver the package but updated status as Item Delivered, after reaching this office in morning around 10:30 AM they said that come after 1 hour as they were busy in their own stuff. Again when i went in evening they were saying that we don't have internet since last two days, we don't have this and that. means seriously how can they give excuses like that and telling me that please cooperate and come after 2 days. means already my courier was 3 days delayed and showing wrong status still they asked to come after two days, and after argument the parcel was found with them in their office only. lazy staff doesn't care about customers.

PARCEL COUNTER EXPERIENCE: Staff RUPA is extremely efficient and advised me how best to send my Packet to the USA on 19 Feb 2024. This helped me save money with the additional assurance of the packet reaching safely to my grandchildren. I appreciate her service and this reassures my trust in the India Post which i have been using since several years. Thank you. Ms Sandhya Sudhir.

Edit July 2024 I visited this branch for cash withdrawal. The Branch at sevanagar (home branch) was closed due to depleted conditions. I waited in counter for 45 mts and the clerk told me that maximum withdrawal was only 50k. I asked them for rules that specify the withdrawal limit and went to PO Manager directly. Believe me this man named Shekar was a true gentleman. (he is the PO Manager) His approach towards customers itself is heartwarming, he makes sure every customer is treated with respect and listens to your problems patiently. I was surprised at his level of commitment to solve the problem. He ensured all the requirements were fulfilled and also helped in activating my net banking ID. If every PO has 1 person like Shekar Sir, we will definitely see The NEW INDIA AND A DEVELOPED NATION. GPO - Please take a note of people like Shekar Sir and reward them for their customer service. My 2star rating 2022 Nov. As usual, lethargic and lazy people and services. There is a person at the door guiding you to the right counter. But staffs at the counter are in their own world mostly shouting and literally harassing customers, chasing them away for even a tiny mistake which they can correct it themselves in seconds. Govt places shouldn't function like this. God save India and its people, specially the ones visiting Govt offices.

No proper service here,very rude behaviour form specially 1st counter lady and the last counter lady , they r very rude for enquiring any thing we need to stand in a que , after standing for a long time in a q she told me to go next counter, please change the staff they don't give any good service to the people who come here ,very bad service,for senior citizens they behave ver bad and rude,the last counter lady who seat in the parcel 📦 counter very bad and rude lady

SB counter staff is very slow. He clear 3 man take one hour. I am senior citizen waiting for one and half hour. 6 persons waiting before me. I will decide my mother age 84 year to take pension another day. Kindly post efficient PA (10 TH MONDAY 11.40 HRS)

Laid back attitude... Unprofessional, never complete work in time. Records not managed well. Do not know to communicate with customers. Took more than 15 days to make one transaction entry.

One of the busiest Post offices in Frazer Town. It's a medium-sized post office that serves regular postal service along with Speed post and Aadhaar Update. It's challenging to get a proper parking space for 4 wheelers at this place. There is a token system for their service. Most of the time, this place is crowded. It lacks enough staff, which affects customer service. You can expect quick service depends on the staff mood swing. Overall it's a right post office for those who have patience and good in the local language.

Very aggressive lady post master named Vasantha C...not ready to listen but can yell at people without consideration. They show my passport but cannot give only coz postman has gone home for the day....now, how does this make sense to anyone. Haven't experience such a service from a government official....esp. being a woman we need to be more courteous to our customers....Please take the time to educate your staffs esp. the senior staffs on customer service.

Staffs working in the Branch are TERRIBLE Behaviour. Not ready to Talk or attend the customers request, helpless and useless. There is No help desk at all what ever query you have to stand in huge que & they tell 1 or the other is missing & again you have pass the que. They think that they brought money from their Family and doing charity or paying out of their pocket. The guy who collects receipt in counter 1 wearing specs doesn't know Kannada itself being & eating in Karnataka. Pathetic behaviour huge dumb. Simply sitting in a nice environment wasting our valuable time. Now a days small entities knows how to manage & handle things in a systematic or organized manner. Being a govt office it's worst if any higher officials read this post shame on you for failing to monitor this branchs activities.

Thank you Mr Ravi for helping us to get digital life certificate for my mother. He came to home to generate DLC and did not ask a single rupee extra for his service. Five stars for his dedication and honesty.!!