Sameera M. Rajapaksha
۴ ماه قبل
Very disappointing stay : not suitable for 4 people
I booked a 2 BHK apartment for four persons, but the experience was very poor.
There are no attached bathrooms. Both bathrooms are common, and one is located near the main door. At night, you have to walk through the living and dining area to use the bathroom, which is very inconvenient.
One bedroom was okay, but the second bedroom was very small. I requested king size beds, but both rooms had two single beds. After complaining, the staff joined the beds in only one room. The second room remained small and uncomfortable.
Even though the booking was for four people, amenities were provided only for one person:
- Only one water bottle
- Coffee, sugar, and tea for just one guest
- Towels were insufficient
The kitchen was missing basic items like hand wash and dishwashing liquid, which we had to buy outside.
Pool access was also inconvenient. The pool is small, has limited hours, and requires passing through the lobby.
Overall, the stay did not meet expectations at all. I have stayed in better hotel apartments before with much better service.
I do not recommend this place, especially for families or groups.