Grand Samara Center

This is the worst experience we've ever had. The spa and message were amazing and the staff who did the spa were also amazing however the receptionist kept messing up. We booked a time at 3pm with peticure, menicure, spa and message and we were planning to go to the hair salon to dry our hair at the place. We booked a whole week before our time and it was the same receptionist that saw both me and my daughter and we payed half of the money. When we went on our time she says she let another girl in since on her notes it says only my name but not my daughters because i only payed half, im so sorry. Theres only 2 rooms so me and my daughter couldnt go because we were going to do it together. She said we had to wait 45min so we did menicure and peticure to pass the time which was one hour. We were done with it and then she tells us the girl is not done and we need to wait 30min. But we waited for 1hour and 15min and we were sepose to already be done by now (the staff that did the spa said she went out and didnt see us after the 45min so another girl went in). While we waited we told her if there was a time at the salon and she said yes ill book you a time right now for hair drying efter the spa. We gave her 50 000dinar and she gave us a reciept and told us after the spa we go up to the salon. Then we finally do the spa and message and it was amazing. We finished at 8.40 but we were sepose to be done at 6. After that the receptionist was gone and we went up to the hair salon but nobody was there. We payed and everything, only the people who were closing it were there. So we couldnt do our hair and we went out with our hair wet and 3hrs late. Also while we were waiting another woman came that had a time at 6 but because the receptionists unresponisibilty and the time, she told the woman to come back tomorrow because me and my daughter had a time.

رحت اليوم سويت تنظيف بشرة اول مطبيت استقبالهم الي ممنوع الدخول بالشورت بس اوك يالله ادخل ثانيا غرفة تنظيف البشرة البنات مجتمعات وسوالف ومواضيع لا اكو خصوصية ولا ريلاكس ولا شي بس للامانة البنية التايلندية شغلها يخبل كلش حلو والمكان نظيف وحلو وشكرا

المركز يجننن بمعنى الكلمه من نظافه وترتيب وعمل متقن، Highly recommended 😄

سيء ، تعامل غير محترم الي يقصون الشعر بقسم محجبات غير محترمات اسلوبهم مو حلو و ما يعرفون يقصون قصيت عندهم قصه عاديه وقصته اعوج ما حبيته نهائيا مكان مو نظيف نوعيه شامبو غير مناسبه و شسوراهم يحرق شعر حرارته جدا عاليه

Keep this in mind that this review is solely on the professionalism of the staff, but the work done I had was amazing. Never in my life have I gone to such an unprofessional salon. the staff is very rude anytime you ask a question. They are all very unprofessional and have lack of respect for their job. Their Hijab section is awful in regards to separating the women from the men. One of the men working there his office is right in the hijabi section and he keeps walking in and out of it. They don't close the door for the Hijab section they only provide a see through room divider. My experience was terrible due to 2 reasons. The first is that when I was getting a hydrafacial, apparently they didn't know they had a so called "VIP guest" coming in therefore they rushed my service to get to her. Her name is Fatimah Qadan the "VIP". This "VIP was also very rude because she walked in without warning us that her male friend is coming into the facial area. I was not wearing my hijab and my mom wasn't either, very disrespectful. The second reason is that this "VIP" was also getting her hair done and she is also wearing a hijab. They took the divider from the Hijab section to cover her while she getting her hair done in another part of salon. leaving the Hijab section full exposed to the men to see us. I could give it no stars I would, I would not recommended this place to anyone. I'm an American and I know what truly good service is, this was definitely the worst.

ممكن شاطرين بالحقن بس الصالون دفعت ٢٥ على غسل وشسوار الغسل مزري يعني بعده شعري من الداخل ملايحه شامبو والشسوار اثنين اشخاص ولمده اكثر من نص ساعه ومعثك يعني الوضع جدا مزري مع الاسف بالصالون متصورت مركز بهيج حجم معتمد على يمكن شخصين مستلمين عرايس وانشمرت بيد ناس متعرف يمكن بحياتها تشسور ولا الطريقه الصحيحه للغسل اما النجمه النطيتها لبنات الرسبشن الحلوات الاسلوب حلو والثانيه انطيتها لبنات تنظيف البشره وبس بصراحه يعني الوضع يرثى له لازم ينتبهون لهيج تفاصيل

نصب واحتيال اخذو مني ٢ مليون على اساس جلسات تقشير ووراها مكامو يجابون ع التلفون بس جلستين قشمريات ب ٢ مليون واخذو سعر ابره اصاله بمليون دينار وهيه ب ٤٠٠ الف

Terrible experience, I came to visit Dr. Mohammed Ameer all the way from America, and he talked to me and ask me to see him today, then today he didn’t even bother to see me, his nurse won’t let me in, and when they talked to him he said he wants to refer me to another doctor and he wasted my time, he could have told me that earlier so I won’t waste my time waiting those days besides the time I wasted in his office, I am American citizen he proved to me that he isn’t trustworthy. Never recommend him to anyone.

لا يوجد اللتزام بالمواعيد وتعاملهم جاف

عدم احترام المواعيد والجشع المالي بوضع حجوزات كثيرة في يوم واحد. لا يوجد مكان مخصص للمحجبات

مكان جميل والموظفين جدا راقين وأنصح اجربوو صدك مكان مرتب وفوائده هواي للعناية بكافة الجسم

مركز طايح حظه الستاف عربنجيه والمدير انكس منهم . ماعدهم التزام بالوقت ومايحترمون الزبون عبالك بلاش لا خلف الله عليكم بفلوسنه

اجمل مكان ماشاء الله عليكم

خدمه جدا رديئه ، تعامل بطريقه غير حضاريه ، مواعيد غير صحيحه ، معلومات غير دقيقه … جسمك اهم شي تملك فانصح بلبحث عن مركز افضل

التأخير بالوقت ويدخلون الي يعجبهم والي ميعجبهم يبقى ينتظر ساعات

مكان مرتب. والكوادر خدمتهم كلش جيده. تحياتي الكل الكوادر

المكان كلش حلو ومرتب والكادر حبابين

مكان رائع كل الخدمات موجوده والمعامله حلووه حيل✨️🤝🏻

من تقدم وتميز إلى إبداع مذهل 🤍🌼🌟🌟🌟🌟🌟

سيء جدا وغالي جدا تجربة لن اكررها !!