Grandiose Supermarket - Sports Corner (Next to Stadium), Dubai Sports City (Al Hebiah Fourth), Dubai

I used to really enjoy shopping here, but unfortunately the experience has gone downhill. The staff now seem constantly under pressure, and it clearly shows in their attitude. Customer service is poor—no one seems interested in helping, and there is a lack of organization throughout the store. Even the supervisors come across as arrogant, which makes the situation worse. On multiple occasions, I’ve had to wait around 20 minutes just to pay because only one or two cashiers are working, even during busy hours. It doesn’t make sense—if the store is busy and generating revenue, why cut staff? Management should seriously reconsider their priorities. The frontline employees are the ones delivering the service, yet it feels like they are understaffed and unsupported. Perhaps the owner should visit anonymously as a customer to truly understand what’s happening. There are many other places to shop, and unless improvements are made, customers will simply go elsewhere.

🌟 Grandiose - Sports Corner (Next to Stadium), Dubai Sports City (Al Hebiah Fourth), Dubai 🌟 📍 Location: Grandiose - Sports Corner, Dubai Sports City, Al Hebiah Fourth, Dubai I recently checked out Grandiose - Sports Corner in Dubai Sports City and was pleasantly surprised by how great the experience was! 🛍️ This place is a perfect combination of a high-end shopping experience and a cozy cafe. The sports corner is a great addition, giving off a vibe that makes it ideal for sports enthusiasts looking for some gear or merchandise. 🎽🏀 But what really stood out for me was their premium-looking cafe and dine-in area. 🏠🍽️ The ambiance was very inviting, with a relaxed atmosphere that's perfect for sitting back and enjoying a delicious meal after some shopping. The deli and hot food options were super tasty, and everything I tried was fresh and well-prepared. 🥪🌯 Whether you’re looking for a quick bite or a full meal, this spot has got you covered! One of the best parts is that the prices are really affordable, especially considering the quality and the overall atmosphere of the place. 💸 It offers excellent value for money without compromising on the quality of food or service. It’s not every day you find a place that nails both the shopping and dining experience so perfectly! 😋 I highly recommend visiting Grandiose - Sports Corner if you’re in Dubai Sports City! Whether you’re in the mood for some retail therapy or a delicious meal in a premium cafe setting, it’s the perfect spot to relax and indulge. 🙌

Grandiose is a well organised, spacious supermarket with quality products and an elegant layout that makes shopping enjoyable. They’ve got an open-kitchen restaurant right in the middle, offering everything from ready meals and snacks to sushi, coffee, and cold drinks, although I’d skip the shawarma (maybe it was just a one-time miss). Overall, no real complaints! Some items do seem a bit pricey, but given the premium quality of most items and the area, it seems reasonable to me. Staff members are friendly and hospitable.

I often buy ready meals and do my grocery shopping at Grandiose Supermarket. The food is always fresh and tasty, and the product variety is excellent. Everything I need for home is easy to find and well organized. The quality is consistently high and the store is very clean. Shopping here is always convenient and enjoyable, and I highly recommend it.

I don’t usually write reviews, but this place absolutely deserves one. On April 10, 2026, it was my son’s birthday, and instead of cooking at home, I decided to try ordering food from here, as I had noticed their kitchen before. Honestly — it turned out to be one of the best decisions. I first spoke to the guy working at the grill, and then a lady who was sitting nearby with a laptop joined the conversation. Within minutes it became clear she was the store manager — and she completely elevated the whole experience. She didn’t just “help me choose” — she really got involved: asked the right questions, suggested great options, walked me through the store, and helped me build the perfect order for the occasion. Honestly, this is the level of service you would expect from the very top restaurants in Dubai — the kind of places known for exceptional standards — not from a supermarket. Truly impressive. I placed the order around 4 PM for 8 PM pickup. When I arrived, everything was perfectly ready — fresh, hot, carefully packed, and clearly prepared with attention to detail. The food itself deserves special mention: the grilled meat and potatoes were genuinely excellent — juicy, flavorful, and cooked to a very high standard. No shortcuts, no compromises. But what stood out the most was the attitude. You can tell they truly care. The manager was exceptional — professional, attentive, and genuinely invested in helping. End result: zero stress, great food, and a perfect birthday evening for my son. Highly recommended. This kind of service is rare.

Good morning, I’m quite disappointed with the service I experienced today. I placed my order at 12:45 PM, and after waiting for an hour, I called customer support. I was told someone would call me back, but no one did. When I called again, I was informed that my order had already been delivered, which is not correct as I have not received anything. I mentioned that I can provide screenshots to confirm this. After that, the agent changed the topic and said they would call me back later, but again, I did not receive any follow-up. I called once more, and another representative explained that the delivery could not be completed and asked if I could continue waiting. At this point, it was already 3:22 PM. I would appreciate a clear update on my order and a more reliable level of service moving forward. Thank you.

I highly recommend this business because their customer service is second to none and the product quality is consistently outstanding, exceeding my expectations every time,I was completely impressed with their professionalism and customer service with the ambiance here is always inviting and comfortable to everyone, that's wht his is my go-to place for ‘X…’ - the best in town and also all the staffs is not only friendly but also highly skilled in their profession. Pricing is fair and transparent - definitely value for money, mostly is Eeficiency and punctuality are hallmarks of their service.

⭐⭐⭐⭐⭐ I absolutely love this flower shop! 🤩🤩 The arrangements are always beautifully done, and the attention to detail is amazing. A special thanks to this lady—she is always so kind, helpful, and truly talented in creating the perfect bouquets. I appreciate her efforts and the wonderful service she provides every time. This has become my go-to shop because of her! Highly recommended! 💞💞

A decent size supermarket with everything you needs. It sports a sushi bar,designated cheese area,pork section,coffee and tea area, cafeteria,warm food section ,flower section etc. The fruit always looks good and the sushi is so tasty. The staff are friendly and helpful and the prices are reasonable. There is an Emirates NBD ATM. You have to have a grandiose 🍕,nice thin base and perfectly made.

I bought a pineapple from Grandiose and when I opened it, I found it was already expired—even though I opened it almost immediately after purchase. I returned with the label clearly showing Grandiose, the price, and the time of purchase. They called the supervisor—a Filipino lady working the April 5th morning shift (they told me her name is Marvy)—and she was unhelpful, straight-up disrespectful, and angry. She told me she cant do anything because she had already closed the shift, then ignored me and walked away while talking to her!!!!! Thankfully, a nice gentleman named Shadi stepped in and tried to help by offering to replace the item. Overall, this was a very bad experience. Selling expired fruits is already unacceptable, but the way customers are treated when they return them makes it even worse. Marvy’s attitude was completely disrespectful and horrible—she should not be working in customer service.

I recently ordered from Grandiose Supermarket and my experience was excellent. All the items were fresh, of high quality, and very well packed. The delivery was right on time, which I truly appreciate. I would especially like to thank the management, who handled everything with great professionalism and ensured that my order was checked properly and delivered in the best condition. Their dedication and polite attitude are truly commendable. I am fully satisfied and will definitely continue shopping from Grandiose. Highly recommended!”

Order no. 50022863 I had a very disappointing experience from Grandiose Stadium. The four cheese pizza & beef burger were delivered cold, which already set a poor tone for the meal. On top of that, the burger was below expectations in both taste and quality. What made the situation worse was the lack of fair compensation or even a reasonable response from the staff when the issue was raised. There was no proper acknowledgment or effort to make things right. Overall, it felt like customer satisfaction was not a priority, and I left quite dissatisfied. They have the worst customer service team in the UAE without any customer empathy in the fairness of what we endured and it seemed they were attempting to save the original order value of 52DHS despite the poor experience faced which is extremely disappointing and pathetic. This is the final time we will ever use Grandiose. Awful service from a poor team.

First as a big supermarket, I was surprised by the quality and the prices at this Grandiose, many options of everything in an elegant and sweet atmosphere!! They have a restaurant with open kitchen in the center of the branch and the BBQ corner was outstanding with Chef Khaled, I loved the taste and the premium quality of the used ingredients, the next day I want back with the family and tried everything else😅 Burgers were just great and we will be back again soon. Note that they have mobile app with good discounts and cash back + beautiful and professional staff. All in all it was like nothing else in Dubai. Keep it up guys👌

Previously, the shawarma wasn’t very good, but today my son tried it and it was completely different—very delicious. The man who made the sandwich was very kind and skilled. I recommend giving it another try.

Grandiose sell mouldy food. We bought a frozen pizza from this store on New Year's day. We went to eat it on New Years day evening and the frozen pizza had frozen mould on the top of it. We took it back and the store manager proceeded to argue with us claiming that it was our fault because it could have defrosted on our journey home (we live two blocks away and drove straight home). He then argued that it wasn't Grandiose's fault suggesting that it could have defrosted in transit from the supplier, suggesting that Grandiose don't check the products they are selling on the shelves are safe. He refused to give us our money back, instead offering us a replacement of the same pizza. We obviously didn't want to get another pizza because we have been put off Grandiose's food but he would not give us a refund because we hadn't kept the receipt for a pizza. He also suggested that we might not have even bought it from the store and might be making it up. In the end he stormed off when we said we were going to make a complaint via the website. He had left the mouldy pizza on a shelf. As we were walking out of the store, the security followed us and gave us back the mouldy pizza we had taken back and said it was ours! We won't be shopping there again and have been completely put off. The manager and service we received was absolutely disgusting. He repeatedly spoke over my wife whilst she was trying to explain to him why we didn't want another pizza. What was most concerning is the manager didn't seem to think it was an issue at all and just thought it was fine to swap it for another one!

Flowers and products! I have many reasons to love this store and I will tell you why: 1) there are gorgeous flowers here! I love flowers and have been looking for a good partner for a long time. And I chose grandiose for their perfect roses and flowers. THEY STAND IN WATER FOR UP TO 14 DAYS AND MORE. It’s very long! I take red roses here and my husband gives me flowers as well :))) many thanks to HAMZA and SAKINA. The best service. 2) products and service! I can’t imagine life without grandioses. There is EVERYTHING here! I don’t want to live in another area without him :D seriously! Salon for women, for men, pharmacy, flowers, cafe, clinic and much more. I love you! This is the best store in my life

I had a great share of experience visiting and eating at Grandiose - Sports Stadium. Please see on each photos with each of my positive comments and reviews. If I have comments for suggestions, I will definitely share.

One of the best supermarkets in Dubai Sports City. Fresh products, great combo options, amazing coffee, and the sizzling grill is irresistible. Very convenient and reasonably priced.

Even a star it will be too much, on the grocerry door, its written that u open the grocerry at 7:00 I was goin to my duty, so i said i should pass by to the one near the crickert staduim, 7:10 i was at the door, knocking, but looks like they are deaf, and. Finally when someone decided to open the doors, i went yo ordet an espresso evven the machine werent on, and they told me so normally its not warm yet, to make a coffee. So my advice close ur grocerries, or get people who know that 7.00 a.m the place open, means they should expect people walking in.

Place is nice, but the staff are not. Not professional and always the cashier is empty. Management and supervisor are the worse, they cant handle their slow system. Cheating with price list, i had a problem with them and they took 20mins and they didn't resolve، I had to leave with getting my refund. Be careful!