Rudest staff members, from reception to call center to nurses upstairs, everyone is so rude.
They treat you as if you work for them.
Very rude . Expect for Vilma, only friendly and professional staff so far
Last time i came, i wasnt informed that i should inform the reception when i reach, i went straight upstairs and told the nurses in the reception, they told me to wait, i waited 30 minutes after my appointment time.when i spoke with them again, THEY DID NOT RESPONSE, directly, to my face ! I was standing talking to them and all of them disregarded me
Also today i call the call center for an appointment, the girl is very rude, i asked her of the availability, she told me that my dietitian is off this Friday, i told her what about next Friday, she replies in a very very very rude way “ miss i told u she’s off on fridays righttt?”
Once i finish my package, i am not coming back just because of their customer service, train your staff because we are paying money for you service