Warning – Do not book this hotel!
We booked two separate rooms, one of which was for two people. We, who stayed in that particular room, didn’t get a minute of sleep that night. The noise insulation was non-existent – every sound from the street came right into the room. Without exaggerating, it felt like we were sleeping on the balcony. On top of that, loud bangs from the roof could be heard every other hour throughout the night.
In the morning, we went down to the reception to report how unacceptable it was to place guests in such rooms. Their excuse was that “people who usually stay there are used to the noise” and that we had booked a room close to the street – as if that was our choice. Since when do guests get to choose their exact room when booking?
Their “solution” was to let us move into the third person’s room and offer a measly $20 discount. That’s nowhere near enough to compensate for an entire night of misery.
To make matters worse, we had to practically beg for extra towels after being crammed into one room. I will never set foot in this hotel again, and I will never recommend it to anyone. Don’t waste your money on this worthless place.