Holiday Inn Riyadh - Olaya by IHG

مكان جميل و استاف ممتاز

مسعود 👍

لابأس به

ممتاززززز

جميل ومرتب

I had Suhoor at Holiday Inn Al Olaya, and overall the experience was good and comfortable. The restaurant offers a calm and well-organized atmosphere, which is ideal for Ramadan gatherings. The staff were friendly, attentive, and responsive to requests, which made the experience more enjoyable. The menu variety was acceptable, with a reasonable selection of hot and cold dishes, as well as beverages and desserts. Overall, it was a satisfying experience, and I would consider visiting again.

Had a great experience at Holiday Inn Riyadh - Olaya for the buffet dinner. The food variety was really good, everything tasted fresh, and the atmosphere was comfortable and family-friendly. The desserts and hot dishes especially stood out. Also wanted to mention Rana he was very professional, respectful, and helpful throughout the visit. His service made the experience even better and he handled everything with a great attitude. Definitely appreciate the hospitality and would come again.

We Had Eid special offer Lunch And Dinner experience at Holiday inn Riyadh. The food was absolutely amazing and great taste, quality wonderful presentation. Special thanks to Mr Ali and Mr Rana and Chief Ramdan for their excellent service and warm hospitality. He was attentive, professional, and made the experience even more enjoyable. I Highly recommended for the food and the service. definitely we visit again.

We loved the experience in holiday inn olaya. Mr. Rana was very accommodating. Chef Shalam was very attentive. All the waiters are very nice and friendly most especially Mr. Abdullah. They always make us sure that we are satisfied in everything.

Unfortunately my flight was delay saudi Arabia airlines the reason I get it opportunity to stay in Holiday Inn Riyadh The food is delicious and service is excellent holiday Inn restaurant. I had a opportunity for sheri and Eftar I stayed two days Mashallah everything is fine. Need and clean service provided by Mr Rana and Mr Asad and Mrbl Badru during my sheri and Eftar well deserve five star thank you so much for your hospitality.

للأسف كانت تجربتي اليوم في Holiday Inn Restaurant من أسوأ تجارب المطاعم التي مررت بها في حياتي. من النادر أن أخرج من مكان بهذا القدر من الاستياء وخيبة الأمل. التجربة كانت سيئة من البداية إلى النهاية. بدءًا من الحجز غير المنظم، حيث لا يوجد أي احترام لوقت الزبائن أو إدارة واضحة للحجوزات. بعد ذلك يأتي الطاقم الذي كان تعامله غير احترافي إطلاقًا، مع بطء شديد في الخدمة وضعف واضح في الاهتمام بالضيوف. أما الطعام فكان صدمة حقيقية؛ عدم توفر أطباق كافية رغم وجود حجز مسبق، وما توفر منها كان بطعم سيئ وجودة متدنية جدًا لا تليق بمكان يفترض أن يكون بمستوى فندق. التقديم كان عاديًا جدًا، والطعم مخيب للآمال بشكل كبير. التنظيم داخل المطعم كان فوضويًا، والإدارة غائبة تمامًا عن متابعة ما يحدث. الانتظار كان طويلًا، ولا يوجد أي محاولة لتحسين تجربة الضيوف أو التعامل مع الملاحظات. بصراحة كل شيء كان سيئًا: الاستقبال، الخدمة، جودة الطعام، التنظيم، وحتى طريقة التعامل. من النادر أن أكتب تعليقًا بهذا الشكل، لكن هذه التجربة كانت مخيبة للآمال إلى درجة لا يمكن تجاهلها. لن أنصح أي شخص بزيارة هذا المكان إطلاقًا، وبالتأكيد لن تتكرر هذه التجربة مرة أخرى في حياتي

Service 10/10🫡 Tonight's we had dinner olaya restaurant holiday inn. The international buffet was varied and delicious 🤤 😋 food 🍖 🥗 The service was excellent, especially Mr Rana who helped us to bought coupon online, I highly recommend it, we will return.

السلام عليكم اليوم التاسع من رمضان حجزت انا وصديقتي بالفندق وعند السؤال عن الأطباق الرمضانيه أخبرونا يوجد تنوع بالطعام وشي مناسب لفندق ٤ نجوم وللأسف بالواقع أسوأ تجربة بحياتي اولا الطعام ابدا لا يوجد أي تنوع والاطباق الرئيسيه محدودة جدا ثانيا لا يوجد اعادة تعبئة للأطباق. ثالثا والأهم مدير المطعم الهندي جدا تعامل لا يليق بفندق ٤ نجوم عصبي جدا ولا يسمع اي تعليق. ويتكلم بطريقة وكاننا ناكل مجانا يعني للاسف لن أكرر التجربه ابدا وشكرا

كل شيء كان رائع وممتاز .. الموظفين كلهم خدومين وعلى راسهم موظفين الإستقبال .. تعامل قمة في الرقي وهمه ارضاء النزيل بأي طريقة ومبتسم وهادئ .. الغرف ممتازة واطلالة رائعة .. كل شيء كان نظيف في الغرف .. بوفيه الافطار ممتاز ومتنوع وفي زاوية للاكل الصحي وموظفين المطعم كل شوي ييجو يسألو كل شي تمام اي شي ناقص ع الطاولة على طول يجيبوه .. المواقف مزدحمة شوي السلبيات كانت فقط في المصعد ما كلن شغال الا واحد والثاني متعطل .. ننتظر اكثر من ربع ساعة لين نقدر ننزل من الخامس .. والمسبح بحاجة الى اهتمام وخصوصا المي المسا كانت بحاجة لفلترة اقوى وكلور وحول المسبح بحاجة لكراسي وطاولات .. مناشف سباحة ما فيه .. الشيك ان والأوت كان سريع ومريح .. الله يعطيكم العافية

Very good hotel, with nice amenities and very friendly & Professional staff Especially Mr Rana was very helpful. I had an excellent experience with holiday in ulaya guest service team. From the moment I reached out, they were friendly, professional, and incredibly responsive. They listened carefully to my concerns, provided clear and helpful solutions, and went above and beyond to ensure I was satisfied. Communication was prompt and polite throughout the entire process, and I truly felt valued as a customer. I highly recommend this company for its outstanding customer care and commitment to excellence.

الصراحة خدمة غير جيدة وتجربة غير سعيدة ولا عندهم حسن ضيافة ولا كرم الضيافة وباذن الله ما تتكرر مرة ثانية اليوم تم منع دخولي لبوفية الافطار المنع من قبل مدير الفندق بسبب لدي مبلغ لم ادفعه بسبب مشكلة في بطاقتي البنكية برغم انه كم مرة شرحت اني مو من الرياض انا زائرة عندكم واجهة مشكله في حسابي البنكي وماعندي احد في الرياض يساعدني وانتظر البنك يرفعو الحظر عن حسابي انا ما بشحتكم جالسه بحقي ولما بدخل البوفية بقول لهم الفاتورة على الغرفة وحقكم راح تاخذونه بس في هذا الشهر الفضيل زي ما منعت صايمة انها تفطر في رب كبير وحسبي الله ونعم الوكيل.

We tried the Eid dinner buffet, the reception was excellent. Mr.Rana the manager of the restaurant welcomed the guests and make sure everything is perfect. The seating in the restaurant was clean. The food was excellent, many choices from salads, soups, rice, chicken, seafood and desserts. Definitely we will be back again.

We had a wonderful experience at Holiday Inn Hotel Olaya West. A big thank you to Mr. Yahia for accommodating our group of 18 guests for the lunch buffet. We truly appreciate the warm hospitality. Special thanks as well to Mr. Al Amin, Towfiq, and the entire restaurant team. The service was attentive, the atmosphere welcoming, and the food was absolutely lovely. Our group enjoyed every moment. Highly recommended for anyone looking for great food and excellent.

To be honest great experience with Holiday inn olaya restaurant. I found their Excellent Service and warmed hospitality. Staffs are very helpful and I also found their professional attitude towards the customer Especially thank you very much Mr Rana. I attended in their dinner buffet and their foods taste’s were excellent and having various food selections. Sure we will come back again 🍉🍓🥩🥓🧆🍛🍜🥗🍤

I’ve been a loyal IHG guest for years, so my expectations for Holiday Inn Olaya were high. Unfortunately, this stay felt like a journey back in time—and not in a way that evokes fond memories. The decor is a faithful homage to the 1980s, which might be charming if it were intentional. But the real disappointment was the service. Calling reception, the operator, or room service became an exercise in patience, with most calls met with silence. When room service did call back (after multiple attempts), it felt less like attentiveness and more like a reluctant obligation. The food selection was equally underwhelming—limited options that left much to be desired. But the highlight? Returning to my room at 4:30 PM after a full day of work, only to find it untouched by housekeeping. When I asked to speak with a manager, the response was a textbook example of deflection: first, a puzzled “Why do you want to talk to him?” followed by the classic “He’s in a meeting, he’ll call you back.” If the service were exceptional, such responses might slide. But when the basics aren’t met, they only underscore the indifference. It’s a shame to see an IHG property fall so short. Here’s hoping this was an anomaly—because guests deserve better than a stay that feels like an unintentional throwback to an era when hospitality meant something very different. Would I return? Not unless I’m in the mood for a history lesson in how not to run a hotel.