Great experience with ICD Tuning!
I recently got my Volkswagen Polo 1.5 TDI serviced at ICD Tuning, and overall it was a very good experience. I went in for a general service along with multiple works including valve door assembly vacuum pump packing, intake hose replacement, ARC suspension, strut kit, link rod, turbo refurbished balance rod, steering rack, lower arm, decarbonization with additive, lock carrier work, and battery replacement.
The team is technically very strong and clearly has a lot of experience working on VAG cars and tuning. I really appreciate Vasish, who took complete ownership of my car right from the beginning. He patiently listened to all my queries, explained the issues clearly, and kept me informed throughout the process. During delivery, he made sure everything was in proper condition, explained all the work done politely, and even took me on a test ride.
What I liked the most is that they diagnose problems accurately, explain things clearly beforehand, and provide proper quotations in advance. No confusion, no surprises later.
I also had a good conversation with Mr. Ashwin, who was equally patient and explained things in a very clear and understandable way.
I would definitely recommend ICD Tuning to anyone looking for service, repair, or tuning. They are much better than showroom service, charge a fair amount, and provide a proper invoice for the work done.
Looking forward to doing a Stage 2 tune on my car with ICD Tuning soon. Highly recommended!