THE K11 HOTELS - CHENNAI

We recently stayed at The K11 Hotels and had a wonderful experience. The rooms were incredibly comfortable and provided space to relax after a long day. We were particularly impressed by the good service; the staff was attentive and made sure all our needs were met. One of the best parts about this hotel is its convenient location—it's situated right in the heart of the city, making it so easy to walk to all the big shopping places and markets. I’d definitely recommend it for anyone visiting Chennai!

We had booked 3 nights through booking.com a month in advance and it was all confirmed. We had theee adults staying in the kind bed room. We arrived early to check in to just leave luggage and expected rooms ready by 11:30 as advertised. They first asked if we can go to their other hotel 2km away which is a 20 min drive. Then they said they can’t honour genius level 3 that has the free room upgrade. Told us to come back at 12pm to check in. We came back after 12pm and they were still trying to get us to move hotels. They then said we can check in at 3pm as rooms were still not ready. I had to them pay extra for the rooms. We ended up staying 2 nights and paid 7,000 rupees when originally though booking.com I was only supposed to pay about 5,500 for 3 nights. Whe they finally gave us our rooms, cockroaches came out, the water was cold. Not the cleats hotel at all. Believe the negative reviews about this hotel. We trusted the good reviews and chose to stay here. Worst experience ever. We would have changed hotels but nothing was available and we are 3 females in the country alone. Also on the 2nd day our keycard stopped working and they had to activate our card again even though we had the rooms for 2 nights.

Had a pleasant stay at Hotel City Budget, which offered clean and comfortable rooms at an affordable price. The staff were friendly and helpful, making the check-in process quick and easy. It’s a great option for travelers looking for basic amenities and good value for money.

Excellent stay at K11, T. Nagar! The highlight for me was the spotless hygiene and the pleasant vibe of the rooms. The staff were wonderful and made the stay very comfortable. If you are looking for a clean, safe, and friendly hotel in Chennai, this is a top choice. 9/10!

I had a wonderful stay at The K11 Hotel in Chennai. The rooms were clean, comfortable, and well-maintained, and the location is perfect for moving around the city. What truly made my experience outstanding was the service. A special appreciation to Mr. Ajay, who went above and beyond to make sure everything was perfect during my stay. He is attentive, polite, and always quick to help with any request. His professionalism and warmth make a big difference, and I genuinely feel he is an asset to the hotel. Thanks to his dedicated service, I will definitely choose The K11 again and recommend it to friends and family visiting Chennai.”

Wow – where do I even begin? This stay was absolutely amazing from start to finish! I honestly didn’t expect to feel this comfortable and pampered on a trip. The room was spotless. Every day it felt like walking into a freshly made space. The attention to detail in the cleaning was next level. What truly blew me away was the dress washing and ironing service – so professional, fast, and just incredibly helpful. I didn’t have to worry about a thing! And the room boys… they were honestly the sweetest and most respectful people I’ve met at any hotel. So polite, so helpful – they made everything feel easy and welcoming. You can even order food through them, and it’s delivered right to your room – super convenient, especially after a long day. I felt completely taken care of – not like a guest, but like family. 💛 If I could give more than 5 stars, I would! I can’t wait to come back!

I had a very disappointing experience at this hotel. We paid for 3 people, but the room provided was extremely small and could barely accommodate 2. There was only one queen-size bed, and when we asked for extra bedding, they gave only a single mattress without even a bedsheet. The toilet was broken, and the room was not properly cleaned. The room service was the worst part — every request took almost an hour, which is unacceptable for any hotel. Overall, the service and facilities were far below basic expectations. This place is completely misleading and feels like a fraud. Please don’t book this hotel — save your money and avoid the hassle.

Located in the heart of the city. Close to all major showrooms. Very near to all typedef transportation. Renewed rooms with all facilities with good and friendly service.

Good service and good management I feel stayed safety and nice environment in this area. Very nearly all the shops. I'll recommend cheep and best this hotels

It was a great stay for me this time.ido visit from Sri Lanka to this hotel since 2015, but I noticed there is a big progress in this hotel. This time everything has been updated, being a single lady very safe here, friendly staff and which always like it delicious South Indian dise. I'm so happy

I had a very good stay at K11 Hotels. My experience here was truly pleasant. The hotel is located in a very strategic location, making it so easy to access Ranganathan Street and nearby places. Overall, it was a comfortable and convenient stay.

I made booking for the stay of my friend sh Suresh Vashisth from Delhi for two days. My experience is that the booking to stay until check out was flawless n exemplary . Hotel manager sh altaf made my friend stay very happy. Thanks.

Poor quality of customer service. We have booked this place twice hoping there would be a change but instead they rack up the price with poor quality of service.

Stayed at K11 for the second time and it feels even better after the refurbishment. Clean, spacious rooms with all essentials, friendly staff, fair pricing, and a great location near Ranganathan Street and Mambalam station. Excellent value!

As a response to your response, don't worry ... I am never coming back again ... No other hotel calls and extorts money saying their appliances got damaged inspite of checking the room when we were present

very clean hotel in T Nager shopping area , very good helpfull frendly staff , I stayed hear before 3 months with my group, but now its improved a lot. Sure I will send all my group hear soon. thanks a lot , good luck to everyone.

Very Worst Services, They are not Professional. Please don't waste time here

My experience at The K11 Hotels was nothing short of exceptional! From the warm welcome at check-in to the beautifully designed rooms, every detail was carefully curated for a luxurious stay. The ambiance exuded elegance, and the rooms were spacious, clean, and well-equipped with modern amenities. The service was impeccable, with the staff going above and beyond to ensure a comfortable experience. The dining options were exquisite, offering a variety of delectable dishes. The hotel's prime location and top-tier facilities make it a perfect choice for both business and leisure travelers. Highly recommended for a premium stay!

Really very friendly customer service. Highly recommended this place. Worth it for Money.

It's the best hotel. I recommended everyone to visit this place when you come to Chennai.