Hetan Patel
۲ ماه قبل
I am staying at Kamnath Zinc – The Fern Resort in Diu, and it has been a very bad choice for my trip. They do not maintain proper standards. When guests arrive, they do not properly check the bookings and assign rooms carelessly. I had booked a queen bed room, but they provided two single beds joined together and claimed it was a queen bed. When I complained, the staff responded carelessly and said they never checked the booking properly. The staff is very irresponsible regarding bookings and customer service. The room is a tent, and it becomes extremely hot. The air conditioner does not cool properly because of the tent material and heat. Safety standards are also poor. There is no proper parking facility, and overall the place feels unsafe. In the morning, during breakfast, I found a mosquito in the kheer. It also seemed like the breakfast was prepared the previous day. This was a very bad experience for me. I personally suggest that no one should visit this hotel. Please be careful before booking Kamnath Zinc – The Fern Resort. given 0 🌟 for my experience