Sheikh Khalifa Medical City

I visited *Dr. Arun Muppliyath Raghavan* at Sheikh Khalifa Medical City for an eye check-up of my son. He was very professional, patient, and explained everything clearly. We felt comfortable during the consultation and appreciated the detailed care. The process was smooth and well-organized. I highly recommend him.

I am beyond than thankful and grateful for everything this hospital has to offer 🙏🏻Amazing doctors, great customer service, and caring nurses. Thank you for taking care of me and making me better ♥️ This is absolutely the best hospital! 😌

Excellent service, incredibly kind and humane staff. Especially Fatima, the patient affairs coordinator, whose treatment was truly wonderful. May the company continue to develop and improve.

16/10/2024 Dr AHMED EL BORAEI is very honest, understanding and friendly person, in the session, my brother feel like he sitting with a family member, he is very empathetic and is committed to keeping his patients as comfortable as possible, he goes a long way in ensuring help even outside working hours, he deserves a salute for his service and commitment and is a true hero! Doesn’t like to prescribe a lot of medications.

اشكر موظف حق الأشعة عبدالرحمن ناصر وعلي أخلاقه طيبه واتمني منكم مكافأة هذا موظف المميز

احب اشكر الاخت عالية ضابط اداري عيادة الخارجية للمساعد واجهة صعوبة في تقديم على التقرير وكان لدية صعوبة في طريقة الدفع وتعاملها جداً جيد وان شاء الله اجوفها في اعلى المناصب وشكراً

أود أن أتوجه بجزيل الشكر والامتنان لأخصائية التخاطب السيدة ايلاف ابو خضير قسم الأطفال بنفس المبني على جهودها الكبيرة خلال حصص التخاطب، وعلى مهنيتها العالية واجتهادها في تقديم المساعدة حتى خارج أوقات الجلسات، مع متابعتها المستمرة وبنائها علاقة مميزة مع الطفل تعزز دافعيته وتزيد استجابته للتعليمات. كما أشكرها على أسلوبها الراقي في تبسيط المعلومة عند الحديث مع أولياء الأمور، مما يتيح حتى لغير المتخصصين أن يكون لهم دور فعّال في تحقيق أهداف الخطة العلاجية. كل الشكر والتقدير لحرصها وعطائها المميز.

I had an extremely disappointing and unprofessional experience at Khalifa Behavioral Hospital. First, without any prior notice or explanation, I was abruptly moved to another doctor. When I arrived for my appointment, I ended up waiting over an hour just to meet a trainee doctor—because the actual doctor refused to see me, even though I was on time. It felt like my presence didn’t matter, especially since my assigned doctor wasn’t even available. But what truly shocked me was the behavior of the pharmacist. He was visibly irritated, complaining about his workload, and treated me with complete disrespect. Instead of providing any guidance or support, he aggressively slammed my medication onto the counter like a child having a tantrum. It was both humiliating and unsettling. For a place that’s supposed to help people with mental health challenges, the experience was the complete opposite. If you’re already feeling stressed or vulnerable, this kind of treatment will only make things worse.

اشكر الأخت أروى بريك من قسم شؤون المرضى كانت في قمة الروعة في التعامل وسريعه في انهاء المشكله. وايظا اشكر الدكتوره فاطمه الجنيبي اهتمامها في حالة ابني الصحيه

انا مواطن سعودي جيت المستشفى عيالي تعبانين فيهم نزلة معويه، الاستقبال كان جيت لكن بعد طول انتظار والدكتور تاخر والمحاسب رايح جاي يدور الدكتور انصدمت يقولي ادفع الف درهم ع كل مريض، هذا وانا مواطن خليجي، ليش كذا طيب انا جاي مستشفى حكومي مو مستشفى خاص، صراحة انصدمت من التعامل والمبلغ ، مع العلم العلاج للخليجيين فالسعوديه مجانا عندنا فالمستشفيات الحكومية

ADHA needs to open eyes on ward 8 at sheikh khalifa medical center. The treatment they give the patients is far away below any standard known. I.e. someone admitted themself volunteerly yet they treat them like prisoners and they deprive them from basic need of going out for walk under the sun and fresh air!! Not to mention they don't allow them their rights to contact family while patients request too!!! Serious mental patients sleeping in same rooms with minor cases. Cold rooms, no facilities, lacks any sort of entertainment for patients. Very bad treatment by some nurses , calls are tapped and listened too. The second the patient starts complaining over the bad treatment they getting, they find a reason to disconnect the call. This place is not suitable nor it carries a healthy environment for patients. Please take your loved ones out of there, we own them that and they need us to save them. This place will lead your loved ones to insanity. P.s. don't pay attention to the positive reviews, they are posted by Doctors & nurses From the hospital itself. Please help me to raise this to ADHA.

I want to thank the nurse in clinic 5 Eigenmann regalado for his help and support he welcoming us with smile and he was willing to help even with the pressure of patient Really thank you You are the best 🙏

اولا الله يشفي المرضى ثانيا كلمه حق اقولها اخوي كان منوم ويشكر الطاقم الطبي والاداري ع حسن التعامل والعنايه بالمرضى تم خروجه يوم الثلاثاء والان هو في السعوديه يكمل علاجه

Amazing experience with Dr. Sona Varghese who is more than a doctor . She is very empathetic and is committed to keeping her patients as comfortable as possible. She goes a long way in ensuring help even outside working hours. She deserves a salute for her service and commitment and is a true hero !

😱😱 this is the worst psychiatric hospital ever! It needs to be closed and destroyed forever it's worse than jail it's extremely scary I was in the police ward I think it was ward 2 this year in February on valentines day i was there for no reason at all but they still kept me there for 2 months and a week and they wrongly diagnosed me with something i don't have i told them i don't have anything they dont listen and they physically forced me to take drugs medications by pill and injectons they give all patients too much drugs everyday espieceally if you don't even need it these medications ruined my entire body completely i was way better before more normal and they treat you worse than an animal there worse than a criminal like you're not human and everything is completely closed you can't see the sun or anything and males and females have separate wards but everything same here they don't even give patients soap and patients are very dirty toilet always dirty I'm still traumatized from what I saw in toilet and the entire place is very traumatizing they have 2 TV but they only watch very loud quran nothing else if you change it they bully you and the patients are always reading quran I'm not Muslim so it was so hard to see this and listen to this it was extremely annoying the food is very very bad and no food from outside allowed no phones allowed no Internet no electricronics and they give patients the same see through pj only no underwear and no bra the patients are unhygienic and dirty especially the African women and western women some pee on the floor and throw bloody pad on couch. for me i'm emarati I had to ask my family to bring me soap and clothes almost everyday you need to hide your things with nurse because patients will steal it and there's only 1 shower room but they don't wait for you to finish they open the door and you have to share a room the patients always fighting me for no reason especially the women from jail and they have a rule when you first enter the ward they will handcuff your feet for 2 days they won't take it off and then if you insult someone they will handcuff your hands and feet to the bed some patients stay like that for long time so they make them wear dipar and there's always screaming in the ward and fighting and alarms to restrain and some patients are not allowed to call their family some patients only 5 mins a day and they cut the line visiting time is only 15 mins a day but most patients don't get visitors if there's an old lady or teenage girl they will give her your bed and you will have to leave the room all your stuff is kept with the nurses the police are very mean the nurses and doctors and patients they are all super mean especially the nurses this is the worst place on earth and by the way I was in way too many phych wards in uae and I have to say this is the worst one ever never come here and never bring your child here !! I hate my parents for always sending me to phych wards just because I don't listen to them! I'm emarati and this is the reality of uae horrible place to live horrible people they always think they have power over you and want to control you especially if you're female 😡😡

The worst place ever . Don't go there. They will make you more traumatized. They've mixed all cases together. The dangerous and the clam. Adults with kids. They treat you like a prisoner. There is no activities or anything. Only watching TV or sleep. You can get hit from other patients. There is always screaming and alarm going on.

سيئ جدا.. بعد مقارنته بالمستشفى و الدكاتره النفسيه الآخرين.. عدم الابتسامه و طريقة معاملتهم مع المريض جدا خاطئه.. بصراحه هم يحتاجون لعلاج نفسي قبل ان يكون المريض ضحيه لهم.... المفروض يكون في متابعه هل يعقل دكتور نفساني يعامل مريضه و يكتب عليه تقرير غير عن الشخصيه والطبع... وطريقة سرد الكلام غير منطقي.. و مستوى متدني.. لا اسلوب و لا مشاعر

‏من أسوأ الدكاتره اللي تعاملت وياهم اسمه ابو زايد الراشدي ‏من أسوأ التعاملات وأسوأ الدكاتره اللي شفتها بحياتي تدخلين من عنده تعبانة يزيدك مرض حسبي الله عليك

عند زيارتك للمريض مافي تهويه والمكان كتمه و ريحه سجار قويه هايدل انه مايهون المكان والمرضى بحاجه الي الخروج و المشي ف الشمس و استنشاق هواء نظيف ع الاقل 30 دقيقه و غرفه الزوار غير نظيفه و الكراسي مبهدله كانه صايره معركه داخل مافي اهتمام ولاترتيب كل واحد ماسك تلفونه والمكان مهمل اتمنى حد يمر عليهم ويشوف ويهتم ف المرضى ف النهايه هذيل بشر و اتمنى توفرولهم شي يتسلون فيه غير التلفزيون الي مافيه شي نحن مانشوف تلفزيون كيف هم يالسين يشوفون بعض واتمنى يوم تحطون واحد مريض بالانفصام ماتحطونه مامرضى ميانين حطوه ف مكان صح مب مخطلط مافي مسؤليه و مافي رقابه اتمنى تعاملون المرضى كابشر مب حيوانات في قطيع و اتمنى من الدكاتره مايعودون المريض ع المنوم تخلونه يدمن هالمنوم يوم يطلع من المستشفى مابيعرف ينام غير بمنوم اتمنى كل واحد يشتغل ف المستشفى يشتغل بضمير مب يداوم عشان يستلم الراتب وبس يوم درستو وتخرجتو قسمتو انكم تكونون مخلصين وتخافون الله بالمريض هالكلام مب حق كل الدكاتره بعضهم الي ماله خلق يجابل المريض ويسمعه ويصرفوله دوا حتى الحيوان يتخدر من قوته خافو الله فيهم حسبي الله ونعم الوكيل فيكم ماتخافون الله الدنيا بدوربكم ان شاءالله وعقبها بتعرفون ان الله حق . When you visit the patient, there is no ventilation and the place is muted and the smell of cigar is strong. Heidel. It does not make the place easy. The patients need to go out and walk in the sun and breathe clean air for at least 30 minutes. The visitor’s room is not clean and the chairs are worn out as if there is a battle inside. There is no interest and everyone has a phone holder. The place is neglected. I wish someone would pass by and see and take care of the patients. In the end, these are human beings. I hope you will find something for them to enjoy other than television. There is nothing. We don’t see TV. How are they waiting to see each other? And there is no control. I hope you treat patients as human beings, not animals in a herd, and I hope the doctors will not return the patient to the sleeping person. They will make him addicted to the insomniac. The day he comes out of the hospital, he will not be able to sleep except for a sleeper. I hope everyone works in the hospital with a conscience. They are sincere and fear God for the patient. These words are not right of all doctors. Some of them have no morals. They meet the patient and hear him and give him medicine until the animal becomes numb from his strength. Fear God in them. God is sufficient for me and the best agent among you. Do not fear God This world is in your turn, God willing, and after that, you will know that God is true.

We thank the employee Samia Al Rumaithi for her services and quick response to resolve complaints and provide distinguished services to please and satisfy the customer.