LifeWorks Holistic Counselling Centre - Mental Health Clinic Dubai

الصراحه ما شاء الله اول جلسه صار تغير في الحوار صار تغير في النفسيه وبنفس الوقت المزاح الصراحه دكتور عبدالعزيز عوض ممتاز في الاسئلة والحوار

"تجربتي الشخصية لم تكن إيجابية. بعد 6 جلسات لم أشعر بتحسن، بل لاحظت تراجعًا في حالتي النفسية. وخلال هذه الجلسات في مدة لم تتجاوز الشهر والنصف تم تغيير الطبيب 3 مرات، وهو أمر جعل من الصعب علي الاستفادة من العلاج. برأيي الشخصي، تكرار رواية القصة للمريض المصاب بالاكتئاب أكثر من مرة قد يكون مرهقًا ومؤذيًا نفسيًا." "My personal experience was not positive. After 6 sessions, I did not feel any improvement; on the contrary, I noticed a decline in my mental health. During these sessions, which took place within a month and a half, the therapist was changed 3 times, which made it difficult for me to benefit from the treatment. In my personal opinion, asking a patient with depression to retell their story multiple times can be exhausting and psychologically harmful."

I really enjoy the sessions and I feel like I've been benefited from our talks so far - she is really open-minded and understanding, very affirmative with her language and a good listener. She also gives me practical things to think about and work towards, which helps me take action for myself. The remote sessions are also really helpful as I don't have to worry about long commutes - it saves me a lot of time in the day. The flexibility of scheduling also helps me with consistency. All in all, I did feel like therapy would be a huge commitment and like most commitments, I feared I might grow to dread it, but in actuality, I've often looked forward to the sessions and always leave feeling positive and encouraged.

The clinic was excellent, and the management was outstanding. However, I made a poor choice in selecting a doctor. Let me share my experience with Dr. Mohammed Fraij I was initially pleased with my therapy sessions focusing on conversation rather than medication. However, during subsequent visits, the therapist seemed more interested in prescribing drugs immediately without fully understanding my issues. . Moreover, he spent a lot of time talking about himself rather than addressing my problems. In the end, I paid 800 just to hear his life stories, while my own concerns were barely discussed for 10 minutes. If you consider this therapist, ensure they prioritize your needs and provide the attentive listening you deserve To improve just avoid posing unnecessary questions and refrain from normalizing drug use without fully understanding a patient's context. It's important not to prioritize financial gain by scheduling appointments that do not benefit the patient. Enhance your skills by taking thorough notes and remembering patient interactions. Consistently ask the essential questions to grasp their issues fully. Show empathy, listen actively to what they wish to express, and keep personal stories to a minimum. Focus on the core issues and implement effective strategies to address them. Stay confident and well-informed about the latest developments in your field.

5 stars for Ailien Sy / zero star for the clinic I've been seeing her for some time now, and I'm so grateful for her help in managing various issues in my life. She's been a true support system, and I would highly recommend her to anyone. I would follow her wherever she goes - she is simply that good!

I had around 14 sessions with Dr. Zulika at LifeWorks and I’m glad that I had those sessions with her, I have been looking to do shadow work and find out what’s in my unconscious mind and I was lucky to meet Dr Zulika and go through those sessions. I have improved my communication and my interactions in my relationships and I feel much more relaxed communicating with people and finding out what’s good for me and what’s not. Thank you doctor 🙏

We came to Lifeworks for a few months to work with Ms Zuleikha Sayani. The clinic staff is welcoming and friendly, and Ms Zulekha positively contributed to the experience. Her open and empathetic approach, combined with a high level of professionalism, yielded quick and positive results. She went above and beyond the expected professional experience while maintaining a methodical and result-oriented practice. I can only give the highest recommendation for Ms. Zuleikha, as she established herself as a highly effective and positive presence throughout our journey with her.

In a world where first class professionalism is rare, I am delighted to stumble across Zuleikha SayaniIn who is a shining example. Your help has been exceptional. At a time of personal trouble, she was friendly, helpful and a great listener, providing life long techniques. I can't rate her service enough, thanks 🙏.

The lady at the reception is awfully rude!!!!! I ended up paying 250 aed in cancellation charges DESPITE physically being present. Reason being - I was 10 minutes late, and they said they will deduct it from my 30 minute appointment time because there is a next appointment. Was I late? Yes. Did I message them to inform them of my delay? Also yes. To which they responded saying “NOTED” What I did not expect is them texting me as I walk into the door, that the duration will be reduced BUT I’m expected to pay the same. Why???? Reduce my time but why should I pay the same for lesser time. I specifically on call mentioned re checking with Dr Menon if a 30 minute session was okay, and if not I will follow through with 1 hour. But the minute I said 30 minutes, the person on call was focused on changing my time “to fit other appointments in” - DISREGARDING MY SCHEDULED TIME SLOT AND JUST PUSHING ME TO MOVE IT FORWARD to fit someone else!!! On call, I was SO SPECIFIC on requesting to check with Dr if that duration was ok. And person on call said yes yes this time we will do it no problem. When I arrived, receptionist did not bother to resolve the issue and just kept repeating the charges I was expected to pay. When I re iterated that this is an admin issue, she suggested I discuss it with the Dr. Why would I discuss a payment issue with my Dr???? That’s not the equation I intend to have with someone who’s providing me counseling. I have no complaints about Dr Menon, who I had an appointment booked with. I recommend her. But from a service perspective, you need to train that receptionist; utterly disappointed! Seems like I’m not the only person who’s faced her rude demeanor. The ENTIRE time she JUST HAD THE CARD MACHINE IN HER HAND. it was like talking to a wall!!!!!!! For a clinic that has reputed Doctors, it’s insane how the receptionist left such a bitter taste. 1. Hire another receptionist or train her to realize her job is to be a mediator / provide decent service. She needs TO LEARN HOW TO BE MORE SENSITIVE TOWARDS PPL AND NOT JUST PUSH FOR PAYMENT. 2. My cancellation fees needs to be reimbursed CONSIDERING I SHOWED UP and the goof up was equally from your clinics side. 3. NEVER expect a patient to discuss administrative and payment issues with the DOCTOR. How unprofessional to even suggest that. Hire someone else on ground for these matters - (not a rude receptionist) -

PATHETIC! DONT WASTE YOUR TIME HERE! Started my sessions with Dr. Zuleikha on March 30th and so far, I've only had 2 sessions with her!!!!!! (Writing this review on May 4th) I understand cancelling sessions when its Eid/you are out in a conference, etc... but cancelling 4 weeks in a row??! YOU ARE KIDDING ME?! When I asked if she can provide a session online, the lady in-charge at the reception said she CANNOT even do that. I feel like I have wasted my time with both - the Doctor - Doctor Zuleikha and the clinic. Thanks!

Dr. Mohamed Bardi did a great job with my first ever consultation. He explained everything to me in a very clear manner. He was also very kind and friendly. All of the staff was great, they were helpful, patient and helped with my insurance.

Would like to make a special mention in regards to LifeWorks Medical Officer In-Charge, Dr sravani , who was directly involved in treating our family patient’s Psychosis to a successful recovery. We found Dr , quite experienced and is very adept in her profession. She is very friendly and articulate; which is conducive in creating a relaxed atmosphere for the patient and patient’s family. We wish her continued success .

Dr Beema. Has been an excellent therapist to our son. When she first started he did not know how to hold a pencils or tare paper his gross motor skills were really bad and he did not u sweat and many things. But now he is doing much better. With her guidance and instructions he has progressed a lot. She is a great therapist and I would recommend her to anyone. She takes personal care of the kids u see her.

Dr. Sravani is the epitome of compassion and kindness. Her empathy with her patient's concerns allows her to provide insightful advice. She works with the client to provide solution that is tailored to the client's needs. She has tremendously helped me with dealing some challenges in my life. Especially during a difficult period in my life, she went above and beyond. Dr. Sravani always has a positive outlook and provide safe environment for the patient.Without a doubt, I would recommend her to anyone seeking help.

Dr Shravani Behara is an understanding, kind, caring and empathetic Doc.bringing lasting solutions for her patients. Dr Shravani is very helpful, good at listening, can also read between the lines…she is a lovely human being! Also dr marwah is so nice and good listener. Thank you all❤️❤️

I had my first-ever psychology session at this clinic in 2017, and it was one of the most uncomfortable and inappropriate healthcare experiences I’ve had. From the moment I arrived, the practitioner’s behavior was off. She stood frozen, staring at me intensely as I walked in - not a normal or professional greeting. It felt hostile and unsettling. Despite clearly telling her this was my first session, she kept questioning me as if I was being dishonest. Very quickly, she began asking intrusive questions about my family (numbers, ages, dynamics) with no effort to build rapport or explain why this information was necessary. When the conversation turned to my father, things crossed a line. After I gave a minimal answer, she pushed me to elaborate and then implied that I might have contributed to the abuse I experienced growing up - even suggesting things like my appearance or behavior could have been a factor. That is completely inappropriate in any setting, let alone a first session. Her approach to sensitive topics was cold and clinical. When discussing suicidal thoughts, she reduced it to whether I had made a specific “attempt,” in a way that made it feel like ideation alone didn’t matter. There were also multiple issues with professionalism and privacy. Staff interrupted the session to request my ID, and during that moment, the practitioner watched me closely with visible judgment while I handled my belongings. Additionally, I was asked to answer very personal “assessment” questions out loud to a staff member instead of completing them privately, which should have been clearly communicated beforehand. What made this experience even more concerning was what I witnessed immediately after. The same practitioner greeted another first-time client in a completely different manner - warm, enthusiastic, welcoming, even before they reached the room. The contrast was extreme. This wasn’t just a matter of “different styles.” The inconsistency in treatment was obvious and raised serious concerns about bias and professionalism. Overall, the experience lacked basic empathy, boundaries, and emotional safety. For a first mental health session, this approach is not only ineffective - it can be actively harmful. I would strongly encourage this clinic to review how initial sessions are conducted, particularly around trauma-informed care, consistency in treatment, and respect for patient dignity.

It’s has been a real pleasure to work with Dr. Marwa Abd El Hamid . She is a wonderful serious and creative psychologist. She has the ability to understand the weakness within every person and work on its improvement. She is also critical about her therapies, enjoys the peer to peer supervision and is always looking for her self-enhancement. I highly recommend her and I think that any institution would be proud to have her in the working team

I had been seeing one of the psychiatrists at LifeWorks for more than a year when i thought it'd be a great idea to buy a package of 10 sessions or so for a discounted price. Then my doctor left LifeWorks all of a sudden. So i asked if i can get a refund since i wont be using the rest of the sessions in the package. I was told yes, i will get a refund. This was back in JANUARY of 2020. Ive been chasing after LifeWorks for the past 7 months trying to get a refund of 2000-3000 dirhams only. I even went to the clinic more than 2 weeks ago, and sat with one of their managers who promised to pay me back my money, but to no avail. Imagine the disrespect!! Horrible, horrible management. Ive given them the benefit of the doubt for the longest time, but at this point, they deserve none of it.

Hi I wish to put on record the fantastic conversation had with Ms.Shweta John today. I had called Lifeworks to speak to get some stress relief & what turned out was a wonderful experience. Not only was she soft spoken but also had the patience & empathy to listen to my conversation with undivided attention. I wish her terrific success & am confident she is an asset to Lifeworks. God bless you. Cheers

Dr Shravani Behara is an understanding, kind, caring and empathetic Doc. She goes an extra mile in her service towards bringing lasting solutions for her patients. Dr Shravani is very helpful, good at listening, can also read between the lines…and above all, a lovely human being! God bless her