I have a favorable opinion of this food outlet in general, as i like many of their food items and flavor mixes , However, there are many areas that needs improvement
I find dining in at this establishment to be a better experience than delivery .
Rashidiya outlet for delivery is subpar and of really low standards and bad quality/portion in comparison to other outlets falls far below standards and disappoints 9 out of 10 times ( sandwiches , burgers and salad )
On the other hand, for delivery the Business Bay outlet have higher chances of delivering better quality food all subject to the circumstances as it suffers a lot with inconsistency , possibly due to lack of training or quick employee turnover as i see different people when i visit, and the lack of experience can be sensed at times with the orders preparation.
Despite the disappointments, I appreciate that this place offers fair value for money, as prices are reasonably cheap.
I’ve noticed that they can be quite stingy with chicken in their sandwiches at times, where you get a few bites without protein.
Regrettably, not all ingredients are consistently included in my orders. There’s no apology when this happens; they simply use whatever is available and send it ,
The attached photo shows a smaller portion of salad than usual, and it lacks the cheese mentioned on the menu that usually always comes with it ( i had times where i received it without avocado )
Although the mexican salad, when occasionally prepared up to standards is of really good flavor, the chicken added is super tasty , ingredients and dressing as well, u can see in the below photo that the portion does not fill a quarter of the container , which happens frequently .
Avoid getting the tomato and chicken in the same bite when having the salad !!!! Under any circumstance.
In this delivery the sandwich arrived soggy and cold , however this could be careem’s delivery issue not the outlet itself.
Hoping that this place works towards better consistency in the quality, id frankly still order from here but cross my fingers for the quality each time.