We had a very disappointing experience with Malik Restaurant – both with delivery and dine-in.
For delivery, we ordered rotis. When the delivery person arrived, I asked if he was from Malik Biryani & Barbecue Restaurant Al Barsha 1, and he casually said, “Lagta to yehi hai.” I asked again if he was delivering rotis, and he repeated, “Lagta to aysa hi hai.” This careless and unprofessional attitude left a really bad impression.
The next morning, we visited the restaurant for breakfast and ordered an aloo paratha, keema paratha, and a halwa puri set. It took 15–20 minutes to arrive, which was slow but manageable. However, when we later requested just one extra puri, we waited another 15 minutes and no one came. The staff were completely inattentive, and other diners also seemed confused and ignored.
We finally went to the cashier to express our frustration, shared both the dine-in and delivery issues, but the cashier seemed completely unaware and had no explanation or apology.
Overall, it was a very frustrating experience. Poor service, lack of communication, and no accountability. We expected better from a restaurant in Dubai.