Martoo Hypermarket مارتو

yesterday when i come to buy mutton at 1:15 pm,butcher did not give me selected as my choice my portion,he told me you can,t choose less portion you should buy whole rapped mutton and request him change your previous gloves(old) but he reply me i don,t have more i have only this so you go to counter and bring me and i will chance. No customer choices No customer respect No customer satisfaction And 0 hygine This butcher you can see down picture

Very poor service by the cashier,and very incompetent . I had taken my friend there to do his shopping the other day only for him to forget his sugar. I’m a regular customer of Martoo Alkhoud 6,So today we went there to claim back his sugar only for the present cashier at the time to tell us that we should come tomorrow and ask morning shift, that he’s not morning shift, he was not there.. as if that wasn’t enough,we grabbed some items and proceeded to the counter and as we are to pay cash or card, the cashier became very rude and told us to hurry the customer behind us needs to pay also that he doesn’t have time??????? I felt that was so rude and so incompetent of him,are we not customers as well???? Or we got our goods for free?? Ofcourse I paid for my things and I used my hardly earned money and I have the right to take my time as a customer aswell..and after confronting him about the issue he became very defensive..that was a whole level of racism. I’m never going back there.

Almost everyday I come to martoo for buying groceries and always caring my bag with wallet and phone and never have problems with it. But today I disappoint. When i enter the shop,suddenly the man at the cashier was rude and called me hoy hoy hoy hoy to stop me,and told me to leave my personal bag in the luggage storage area. This my first time come in martoo and get disappointed experience. 1 your staff is doesn't have manner how to talk with customers. And how can I leave my personal bag In storage. Don't treat your customers like a thief!!! 2 your price in the cashier and in the show case is always different. Thanks

Excellent shopping experience with an excellent variety and value! Too much crowded because of the first day! Loved it!

Poor customer service,yesterday I went there to purchase my shopping and one of the cashier talked to me rude as if I was not paying, I will never go their to purchase anything again

I think I want to know is just for you to picture your chips, isles all the brands because I have an open day tomorrow and I wanna take some for school so I wanna text my dad which one please do it now or I will write you one star I’m not trying to be mean but I’m just in a hurry

محل تسووق كبيير ...يخدم المنطقه خلال ٢٤ساعه فيه كل ماتحتاجه الاسره

متوفر كل الاقسام

Nice market محل جميل

من افضل الاشياء،انه مفتوح طوال ٢٤ ساعة

Good

مكان للتسوق اقتناء ما يجول في خاطرك.. يحتوي على أقسام كثيرة..

تجربه مثاليه اليوم اسعار رخيصه لازم تمر

متنوع ورائع وأسعار مناسبة

24h with nice items on the ground floor

هايبر ماركت يوفر اغلب الاحتياجات

Disgusting I will never let anyone to buy from this shop just 30 minutes before I have purchased inner ware and I have gone for exchange the size but one baggage counter man denied to exchange and tell there is an policy for inner ware to exchange that cannot be If there is an policies why there is no policy sign been mentioned near or inside the store I feel you guys making fool and force Disgusting

The plastic bag was not available, the asked me to buy the bag if you want and the bag price was very expensive compared to other shops the price was 250 baisa they are using people by selling the bags with the low quality with this price..,

Very bad behaviour of staff. I went there 2 times for purchase mutton at 11.30 pm they said it's closed 🔐 . So why write there 24 open

Convenient, helpful staff.