Waleed Ahmed Khan
یک سال قبل
I took my cat to this grooming center, knowing she can be a bit anti-social and occasionally aggressive. However, we’ve had much better experiences at other grooming centers in different cities and even countries—where the staff were gentle and quick, finishing nail trims in just a few minutes without distress. Here, it was the opposite. One of the two ladies held my cat roughly—gripping both the back of her head (incorrectly and too tightly) and her hind legs at the same time. This only made her more stressed. The other trimmed her nails while she was clearly panicking. There was no effort to calm her down or handle her with care. The whole thing felt rushed and forceful, and both my cat and I left the place shaken. I won’t be returning, and I wouldn’t recommend this place to anyone with a sensitive or anxious pet. Three stars because they handled my other cat well who is calm and the grooming area was clean.