MISTER BALLOON

I recently had a deeply disappointing experience with Mister Balloon. I ordered a newborn baby arrangement for 450 AED, which initially seemed like a good deal compared to other shops. Unfortunately, the quality of the arrangement did not live up to expectations. Within just 48 hours, the letters began to fall off, and by the fifth day, the balloons started to shrink, with some helium-filled ones losing their buoyancy and falling to the floor. In contrast, a previous arrangement from another shop lasted well over a month, which made this situation particularly upsetting. What compounded my frustration was the complete lack of response from the team and management when I reached out to address the issue. Their indifference to rectifying the problem was disheartening. After communicating with the administration, they graciously came to the house and rearranged the arrangement and balloons. It became much better and lasted for more than two days and is in good condition Therefore, I re-evaluated what I noticed about the management’s keenness on customer satisfaction. لقد مررت مؤخرًا بتجربة مخيبة جدًا للآمال مع "مستر بالون". طلبت ترتيبًا لتهنئة مولود جديد مقابل 450 درهم إماراتي، والذي بدا في البداية صفقة جيدة مقارنة بالمحلات الأخرى. ولكن، للأسف، لم تكن جودة الترتيب على مستوى التوقعات. خلال 48 ساعة فقط، بدأت الحروف تتساقط، وبحلول اليوم الخامس، بدأت البالونات تتقلص، حيث فقدت بعض البالونات المعبأة بالهيليوم طيرانها وسقطت على الأرض. كما انتبهت ان عدد بالونات الهيليوم اقل ب ٢ بالون. على النقيض من ذلك، استمر ترتيب سابق من محل آخر لأكثر من شهر، مما جعل هذا الوضع محبطًا بشكل خاص. ما زاد من استيائي هو التجاهل التام من الفريق والإدارة عندما تواصلت معهم لحل المشكلة. كان تجاهلهم لإصلاح الأمر محبطًا للغاية. بعد التواصل مع الادارة قاموا مشكورين بالقدوم للمنزل واعادة تنسيق الترتيب والبالونات. واصبحت افضل بكثير ولقد استمرت لاكثر من يومين وبحالة جيدة لذلك قمت بإعادة التقييم لما لمسته من حرص الادارة على رضا المتعاملين.

Smooth and easy transaction. Ms. Angel is very accommodating and easy to understand with. Good customer service and their products exceeded my expectation. Definitely be ordering again.

Came to the shop at 11:50am door is closed, sign that says opening hours 10am-10pm. However, when calling the numbers we are told the customer needs to call us and ask us when they are coming and we will open. I was told to wait 40+minutes until someone can open the shop!

Got birthday balloons delivered to my door with just one hour notice and everything was exactly as agreed. Based on quick googling the price was also in line with other stores.

Terrible. Arranged to come to get balloons for my sons birthday the next day. Lady in the shop said she will be there. When my husband goes, shop is closed and no one answers any of the phone numbers on the door. Now we have no balloons for my son to wake up to tomorrow morning. Terrible

First I was amazed by the welcoming from Yulia at the reception. She is professional. Also Charles who is crazy and wonderful. I will recommend this fabulous hotel to my friends

👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻The shop is very expensive, the stuff is very rude I’m always go by and wrapping gifts there or buy ballons and also the stuff was very tough , and if you discussed for the price or asked for any discount they will said for you go do it by yourself or do with any other shop outside!! They even don’t know how to talk nice.

Horrible Service, not recommended at all, the personnel apparently had no idea of how to inflate a balloon with helium, they put so little helium inside that the balloon was all soft and not able to flight after just a couple of hours. Even I said to them to continuing putting helium inside they insisted and insisted that it was fine and that the balloon may explode if they continue putting helium. I had to take it to another shop where they fix it. Mister Balloon was a waste of money. I would give negative stars if that would have been possible.

Good price

No staying in shop to welcome the customers… we had to wait from 8pm to 9pm to find someone

Love ❤️ this shop due to arrangement of party and have different varieties of balloons 🎈. Quick response staff

Small shop with pleasant service but limited inventory. They need to replenish their decorations.

Good they have delivery

A little on the price side, but overall great quality products and service

They have really good taste in their birthday arrangements and very professional staff

They have really high quality balloons. Their pricing also is decent. They also do gift wrapping.

Hello can I bring ballon from my own with my self to your shop for helium?? If yes than how much does it cost?

There ballons is good quality, but the anniversary ballons S was missing

You can get balloons and birthday gifts. Prices are higher.

The staff so nice and helpful....