The hygiene was not good either.
All the files that touched my nails and cuticle area were not single-use.
Hello, I just had a 6:00 PM gel nail appointment and got red gel nails.
Five of my fingers were bleeding around the cuticles, and I got three cuts on my skin while buffing the nails. It’s honestly very painful.
No ointment was applied — only antiseptic spray, and then oil was used to finish. I don’t think that’s appropriate.
At the end, after the gel nails were finished, the technician started filing the edges of my nails. I’m not sure if gel had gotten on the tips, but filing gel after application seriously affects the retention, and I’m surprised they didn’t know that.
The technician herself was not rude. However, if she is still a beginner, I believe she needs more practice with models. Customers should not be the ones being practiced on.
I also run a salon, and I never allow inexperienced staff to perform paid services on clients.
Additionally, the front desk staff who took the payment was also unprofessional — sitting back with poor posture while handling payment.
I had high expectations because the salon was busy, but this experience was disappointing.
My cuticles were injured during the service, and if my immune system were weaker, the inflammation could have been much worse.
The dust brush also looked old and worn.
Even now, it still stings and feels painful.