Spring Muunnar Resort, Munnar

The property is good. The rooms lack a bit of maintenance but otherwise are excellent for the budget. The included breakfast was okay. The staff is amazingly polite and responsive to any requests. Can do bulk booking by calling staff directly.

Even giving one-star seems too much. Extremely disappointing experience. We had specifically booked Superior Rooms, but were instead given Deluxe Rooms, which are clearly inferior based on the photos displayed on the hotel’s own website. Despite obvious evidence, the management refused to acknowledge the downgrade and kept insisting the rooms were the same. The manager was extremely rude and unprofessional, making an already frustrating situation worse. The staff was equally uncooperative throughout our stay. Even for something as basic as drinking water, we were told to fill it ourselves instead of being provided proper service. Room cleanliness was also unacceptable — we found dead insects in the room even after it had supposedly been cleaned. To make matters worse, basic furniture like chairs, a cupboard, and side tables were missing from the room. Room service was extremely poor. We even had to set up the extra mattress ourselves. Overall, this stay was far below expectations and definitely not worth the price paid. Would not recommend this hotel at all.

Stayed at Spring Munnar Resort recently and was thoroughly let down. The room was dirty and clearly not cleaned properly, not the standard you'd expect from any decent property, let alone one charging these prices. The service was equally poor. Staff were unhelpful and unresponsive, and basic requests went ignored throughout the stay. To make things worse, several amenities advertised on their listing simply weren't available. Had we known, we wouldn't have chosen this resort in the first place it feels misleading. The biggest issue? We paid for a Superior room and were checked into a Deluxe room without any explanation or adjustment to the bill. When we raised this, nothing was done about it.This is essentially charging guests for something they're not delivering, which is unacceptable. Would not recommend and will not be returning.

I had an absolutely terrible experience at Spring Munnar, and I would strongly advise others to think twice before booking here. First of all, we were given a room that was clearly not what we had booked—smaller, poorly maintained, and missing basic amenities. It felt like a downgrade with no explanation or apology. The manager was shockingly rude and unprofessional. Instead of addressing concerns, he dismissed them outright and spoke in an extremely disrespectful manner. Hospitality seems to be completely absent here. The room itself was unacceptable. There was barely any furniture—no side tables, no cupboards—making even a short stay uncomfortable and inconvenient. On top of that, the room was dirty, with dead insects scattered around, which is simply unacceptable for any hotel. The staff were equally disappointing. They were completely uncooperative and unwilling to help with even the most basic requests. We had to repeatedly ask for essentials like water and pillows, and even then, nothing was provided. Requests for setting up an extra bed were ignored. Housekeeping was just as bad. After cleaning, they didn’t bother refilling water bottles or replacing tissue rolls. It felt careless and lazy, as if guest comfort didn’t matter at all. Overall, this was one of the worst hotel experiences I’ve ever had. Poor service, rude management, dirty rooms, and zero accountability. Definitely not worth the money or the stress.

Great experience with the resort management. Mr Saravanan ( Resort Owner ) was very friendly and responsible. Restaurant in-charge Mrs Gopika provided excellent hospitality. View from the property is exclusive. Thanks everyone for memorable event.

Munnar has a way of making you forget the noise, and this place understood the assignment. Came here with my wife for a 2-night cottage stay and honestly? Best decision. The vibes were really good, super peaceful, the kind of place that actually forces you to decompress. Staff were so lovely, not in an over-the-top way, just genuinely helpful and made everything feel effortless. And the food was really good too. Also huge shoutout to the team for sorting out a Jeep Safari with Dark Riders for us that was lowkey the highlight of the entire trip. Did not see that one coming but SO glad it happened. And if you're staying here, you're already in the perfect spot because Munnar has no shortage of things to do like viewpoints, tea estates, waterfalls, local spots. We still didn't get to try everything the resort had to offer since we were out exploring most of the time, but that just means we have a reason to go back fr. Easy 5/5. Would absolutely recommend.

Our stay at Spring Munnar was truly memorable! 🌿 From the moment we arrived, the hospitality and service stood out — a big thank you to Kartik, Prakash, and Florine for such a warm welcome and for making us feel just like family. Their kindness and attention made our experience even more special. The views from the property are absolutely fabulous — surrounded by lush greenery and peaceful vibes, it was the perfect place to unwind and soak in the beauty of Munnar. Every moment spent here was worth it. On the downside, the food was just okay, and the swimming pool wasn’t well cleaned, so we couldn’t make use of it. However, these were small things compared to the overall wonderful experience we had. Overall, it’s a beautiful property with amazing hospitality and breathtaking views — definitely worth visiting if you’re planning a trip to Munnar! 🌸

We had a lovely family stay at Spring Munnar Resort. The room was very clean, comfortable, and perfect for staying with kids. The staff were extremely kind, caring, and supportive, which made us feel at home. The restaurant food was very tasty and they kindly customized dishes for our children. The swimming pool was clean and safe, and our kids really enjoyed it. Overall, it was a peaceful, safe, and memorable stay for our entire family. We highly recommend Spring Munnar Resort for families visiting Munnar ❤️

I recently spent three days at Spring Munnar Resort, and I must say, it was one of the most peaceful and refreshing experiences I’ve had in a long time. Though I was there for work, every moment felt like a quiet holiday. From the moment I checked in, the resort welcomed me with warmth. The front office staff were polite, attentive, and always ready to help. My room was clean, spacious, and opened to a beautiful view of the hills covered in mist. Waking up each morning to the sound of birds and the sight of rolling green mountains felt magical. On my first day, I explored the property and enjoyed a cup of hot tea sitting on the balcony, watching the fog slowly lift. The fresh air and calm surroundings instantly took away the stress of daily life. Later, I had a simple but delicious lunch — it felt like home-cooked food, made with care. The second day was a mix of work and relaxation. The resort’s peaceful environment made it easy to focus, and during breaks, I would take short walks around the area. Every staff member I interacted with — from housekeeping to the kitchen — was kind and respectful. Their service was quick, and they always had a smile. By the third day, I genuinely didn’t feel like leaving. I had dinner under the stars, with cool mountain air and soft music playing nearby. It was a perfect end to my stay. Spring Munnar Resort is more than just a place to stay — it’s a place to breathe, reflect, and feel calm. Whether you’re on a business trip or looking for a quiet escape, this place gives you both comfort and a connection to nature. I left with a peaceful heart and a mind full of fresh memories. I’ll surely return.

Very nice place and one of my favorite destinations. The food was excellent, the rooms were clean and comfortable, and the staff were very kind and friendly throughout our stay

“Excellent service and a truly memorable experience. Highly recommended!” “Everything was well-organized and professionally handled from start to finish.” “A perfect blend of comfort, quality, and hospitality.” “Great attention to detail and outstanding customer care.” “One of the best experiences I’ve had—will definitely return!”

Don't go by online photos and google review. Old property with very shady rooms. Broken furniture There is no room service even for drinking water. Location is very away and lot of climbing. All amenities in very bad shape. Swimming pool is just pool of dirty water.

“Wonderful stay! The resort was spotless, the staff were warm and attentive, and the atmosphere was incredibly relaxing. I left feeling refreshed and can’t wait to return Special Thanks to Mr.Sathyaseelan and Mr.Akil a And our Jeep trip ²Guide Solomon for the wonderful Saturday 21st Nov 2025

It is 4-star hotel with services limited, no amenities as mentioned on website. No maintenance. Food is below average. They just mention the room categories like hill view, balcony etc but all they provide looks like not up to the mark.

“I had a very disappointing experience at this resort. The location is not good, and the rooms are in very poor condition. The management team is also extremely unprofessional and not helpful at all. However, I must say the service staff is good and polite. (Spicialy deep and bhobesh)Overall, I would not recommend this resort.” Room -10-0 Service -10-10 Location -10-1 Food -10-2

I had a wonderful stay at Spring Munnar Resort! The resort's location, surrounded by nature, was perfect for relaxation. The amenities, including the pool, gym, and spa, were excellent. The food was delicious, and the campfire was a great way to unwind. Highly recommend this resort to anyone looking for a peaceful retreat

We stayed at Spring Munnar Resort and were given Room 117, which had a beautiful view of the tea plantations. The room was very clean and comfortable. The service was excellent, and the staff were extremely friendly and helpful. The hill-valley scenery around the resort was absolutely stunning. Overall, we had a wonderful stay and would highly recommend this place to anyone visiting Munnar.

Very beautiful stay. Next level rooms and service. Words are very less to discribe the place, one has to visit and experience the place. Food is really good. Breakfast and dinner is included in stay package. Very tasty food and has variety.

Unhygienic rooms, rude staff, and half the amenities weren't even available. Booked a Superior room and was handed a Deluxe without any notice or refund. Totally misleading. Do not recommend.

I stayed at The Grand Comfort in Spring Munnar Resort and overall, it was a pleasant experience. The hotel was clean, well-maintained, and located in a convenient area close to major attractions. Room: The room was spacious, air-conditioned, and had a comfortable bed. The interiors were modern and neat. Service: The staff was polite, helpful, and quick to respond to any requests. Check-in and check-out were smooth. Food: The complimentary breakfast had a good variety – both Indian and continental options were available. Room service was prompt and the food was tasty. Facilities: Free Wi-Fi with good speed 24/7 front desk support Clean bathroom with hot water Overall: A great hotel for both business and leisure stays. I would definitely recommend it and look forward to staying here.