Visited the Mysore Road Metro Station with my sister, and the hygiene was extremely disappointing. Right after the security check, we took the escalator and the handrail was covered in grease. My hand instantly turned dark with grease, not dust, proper sticky grease. There were barely 8-10 people around, so it wasn’t even a busy day.
When I asked the staff, they simply said it’s cleaned every day, but the escalator had dust, grease, even pigeon droppings. Imagine holding it while wearing a white shirt, it would be ruined. I had to rush to the washroom to clean my hands and even that smelled bad.
Metro prices keep increasing, but basic hygiene is completely ignored. How are passengers supposed to use an escalator without holding the handrail? This is not what we’re paying for.