Rami Salhab
تاریخ ویرایش: ۲ سال قبل
One of the worst experiences I've ever had. Let's start with the positives: Food wasn't bad, nice décor .
Now for the negatives:
Service was non existent, I've had better service at fast food restaurants. Extremally slow and non attentive service.
We had reserved a table that is away from the DJ and they gave us a table next to the DJ, we asked to be moved and they initially agreed (the place was empty), then they refused citing that they cannot join two tables together to accommodate 6 people , then they agreed after we insisted.
There was a huge gathering of youngsters all drunk and rowdy (maybe 20 people or so) right behind us. I get it, alcohol is your main business, but you should not keep serving until they are all drunk and disturbing others.
They lost control of the situation due to greed and it could have easily turned ugly. I felt like I was in a cheap bar downtown not a 5 star rooftop and was on edge hoping for it not to escalate.
A couple hours later, as we were waiting for our bill, one of the drunk youngsters started shouting at us apologizing and introduced us to his fiancé (whom he just met lol).
To be fair, the manager came at the end and offered us coffee/tea as an apology.
The cherry on top? My original review from last week was deleted by accident, but the owner asked me to email him my contact information so they could call me, I did, no one ever called :)