Nesto Hypermarket Al Mabella (Bilad Mall)

مركز تجاري يحتوي على أصناف كثيرة من المنتجات الأغذية والمشروبات والملابس ولحوم والأسماك وغيرها من المنتجات واسعار جيدة A shopping center containing a wide variety of products including food, drinks, clothing, meat, fish, and other items at good prices.

Really disappointed with the customer service and Duty Manager at Nesto Bilad Mall. Today, I travelled nearly 2 km from my office during lunch time, and only at the counter did I realize that I had left my wallet at the office. I asked whether I could make the payment through a mobile transfer or transfer the amount to someone’s bank card, but the cashier said it was not possible. Customer care gave me the same answer and asked me to speak with the Duty Manager. Unfortunately, the Duty Manager did not even properly listen to my situation. He simply said, “Sorry, go and bring your wallet.” I explained that it would be around a 4 km round trip, and with Mabela traffic, it would take at least 30–40 minutes. I was already starving, yet there was no willingness to help in any way. What disappointed me most was the complete lack of humanity and flexibility. It would have been very easy to transfer the amount to someone’s bank card and settle the bill. I had a similar situation at Lulu a few years ago, and they kindly allowed me to transfer the amount to the cashier’s card, after which she completed the payment on my behalf. Really, really disappointed by the inhumane and unhelpful attitude shown by Nesto Bilad Mall staff today

هيبرماركت كبير وواسع ومنظم في مدينة المعبيلة يتوفر فيه اغلب الاحتياجات المنزلية والمواد الغذائية والاحذية والشنط والإكسسوارات والملابس الجاهزة وادوات كهربائية والكترونيات المواقف متوفرة

مول بلاد مول راقي ومميز يجمع أكثر العناصر التي يحتاجها المستهلك وأسرته، وبه صيدلية ومحل الصرافة ومحلات أخرى، كذلك يوجد مطعم فاخر بالاعلى ومع ركن للعب الاطفال. مجمع مريح وممكن أن تقضى به بعض الوقت مع الاسرة.

Good shopping experience. But however the security has not allowed our normal Lulu shopping bag inside. We are trying to save plastic shopping bags. This was the first time he stopped us here. He was telling it is company rule. What kind of rule 🧐. For the first time in Oman I have seen this rule of not allowing empty shopping bags inside mall. This was our drive in just supporting avoiding plastics and national waste. He told to go to customer care baggage, drop the bags there take a token and then once we come to counter, go and pick the bags come to counter and then give the bags for filling. I felt that instead of praising us he is punishing us. I would like the management to involve this matter. It was Friday 24th April 2026 at around 11:00 am or 11:30 am. Either it was a rule which we don’t know or the guard was acting over smart !!! And I was with my wife. He came behind us like we had done big mistake. Then he was directly leading us out. Then I took the bag and dropped at the baggage area. If this is done who will ever carry a shopping baggage ? This is against saving the world. If this is done and we are treated this way, instead of so much trouble we ( customers) will directly take plastic bags offered for free. I hope everyone understands this. Worst experience first time in Oman after staying here for more than 18 years.

Nesto Hypermarket in Bilad Mall Maabela offers a good variety of products, and the prices are generally reasonable, which makes it a convenient place for shopping. However, I had a very disappointing experience with customer service. I lost my trolley inside the store, which contained my handbags and important personal belongings. This was a stressful situation, and I expected support from the staff and management. Unfortunately, the manager was extremely unhelpful and unprofessional. When we asked to check the CCTV footage, he refused without proper explanation. He was also rude and dismissive, spending most of the time on his phone while ignoring us and leaving us waiting without assistance. What made the situation worse is that I eventually found the trolley myself by re-entering the store and searching for it on my own. During that time, my husband stayed with the manager, who continued to ignore him and took no action at all. While the store itself is good in terms of products and pricing, the lack of basic customer service and responsibility in such a serious situation was very disappointing. I hope the management takes this feedback seriously and improves their customer support.

I am giving 3 stars because of the Product quality and reasonable price but the space is very conjusted, if you go in peak hours its a real test for your patience

مكان جيد للتسوق والاسعار جيدة مقارنة بالمولات الاخرى انصح بالتسوق من هذا المكان وخاصة بوجود خدمة الدفع الذاتي .. قمت بتجربة المطعم الموجود داخل المول وتفاجأت بان الطعام جيد مع اني لم اكن اتوقع ان اكل يوما في مول.. الاسماك ايضا لا باس بها في بعض الاحيان لا تكون طازجة جدا وفي غالب الاحيان تكون طازجة مكان جيد للتسوق والاسعار جيدة مقارنة بالمولات الاخرى انصح بالتسوق من هذا المكان وخاصة بوجود خدمة الدفع الذاتي .. قمت بتجربة المطعم الموجود داخل المول وتفاجأت بان الطعام جيد مع اني لم اكن اتوقع ان اكل يوما في مول.. الاسماك ايضا لا باس بها في بعض الاحيان لا تكون طازجة جدا وفي غالب الاحيان تكون طازجة مكان جيد للتسوق والاسعار جيدة مقارنة بالمولات الاخرى انصح بالتسوق من هذا المكان وخاصة بوجود خدمة الدفع الذاتي .. قمت بتجربة المطعم الموجود داخل المول وتفاجأت بان الطعام جيد مع اني لم اكن اتوقع ان اكل يوما في مول.. الاسماك ايضا لا باس بها في بعض الاحيان لا تكون طازجة جدا وفي غالب الاحيان تكون طازجة مكان جيد للتسوق والاسعار جيدة مقارنة بالمولات الاخرى انصح بالتسوق من هذا المكان وخاصة بوجود خدمة الدفع الذاتي .. قمت بتجربة المطعم الموجود داخل المول وتفاجأت بان الطعام جيد مع اني لم اكن اتوقع ان اكل يوما في مول.. الاسماك ايضا لا باس بها في بعض الاحيان لا تكون طازجة جدا وفي غالب الاحيان تكون طازجة

A great way to entertain your 2 year old on a budget! Look at clothes, toys, read books... Then it the Fun Today area at 11 am! Round it out with snacks from Nesto and you've got a 2 year old's dreams come true!

فيما يخص الإلكترونيات كانت تجربتي سيئة معهم فلايوجد لديهم اي سلطة على الشركات عكس الشركات الاخرى مثل اكسترا واللولو ... تحس مسؤوليهم ضعفاء امام الشركات رغم قناعتهم بخطاء الموزع

مركز تسوق كبير تتوفر فيه جميع المنتجات تخت سقف واحد،مواقف متوفرة مكينة سحب وخدمة مميزة، لا انصح بالتسوق العائلي يوم الجمعة لقربه من الصناعية وتجد العمالة الوافدة بمجموعات كبيرة مسببين بإزدحام وضيق المكان.

Nesto offers great service and a pleasant shopping experience, but unfortunately, they have some products nearing their expiration date.

Actually I find the cost of items is reasonable if compared to the other supermarket/ hypermarket and location on the center of residence of maabela.

Nesto hypermarket bilad mall is very good. We get everything from there. There is always a offer.

This hypermarket in Mabela is an excellent, comprehensive retail destination where you can find a wide array of products conveniently located in a single establishment.

High quality products to be honest. The restaurant and fast food section is delicious. There is only one chips type that is scarse to be found and it is mostly out of stock but this is the only place in Oman that sells it and that's why I have to visit this market from time to time. The seasoning section is also high quality like no where else. Prices are generally no higher than other known markets like LuLu.

Very well known Hypermarket in Maabilah. They a large selection of products and always a good range of hot food through out the day. Househ

متنوع وفيه اغلب الحاجات واسعارهم جيده.. وهناك مطعم للماكولات الهنديه فرصه لتجربة الطعم

One of the bad coustmer care service experience in my life and the supervisor is acting like he is a bouncer poor quality poor service poor mindset staff not all but most off them

المتجر اكثر من رائع جذبني اسعار فستان للبنات الصغار والاولاد لديهم ايضا مكينه خلط الكعك وبسعر رخيص جدا