Nesto Hypermarket Al Majaz Sharjah
نستو هايبر ماركت، المجاز
Review for Nesto – Sharjah
I asked at the counter whether roast chicken was available. The first staff member said he didn’t understand, and the second also refused to give a clear answer. It felt as though they were pretending not to understand either English or Urdu.
All they needed to say was that it was late and cooked food was no longer being prepared. Instead, they behaved in a childish and unprofessional manner — smirking, mocking, and laughing as they walked away. Throughout the interaction, they continued to smile in a disrespectful way.
What made this even more disappointing is that when my husband and son placed the same order moments later, the staff had no hesitation, understood them perfectly, and even took an additional order for pizza.
This inconsistency and rude behaviour are unacceptable. Customer service should be respectful and clear, regardless of who is speaking.
Very disappointed with the service.