New Hope Medical Centre

My mother was admitted to this hospital for a uterus removal surgery based on a referral from a nearby doctor. Before admission, I had concerns after seeing many negative reviews, including reports of deaths. When I asked the referring doctor, I was reassured that everything would be fine and that he would personally handle the surgery. Trusting this, we proceeded. The surgery was performed, but within three days, my mother passed away. This has been a devastating loss for our family. In addition to the emotional trauma, we were also charged approximately ₹4.68 lakhs, including around ₹58,000 for medicines. Looking back, I feel that the concerns raised in earlier reviews were valid. I strongly urge others to carefully evaluate and seek multiple opinions before choosing this hospital.

New Hope Hospital offers a smooth and comfortable patient experience. The medical team is skilled and takes good care of patients. The staff is polite, supportive, and quick to respond. The hospital maintains cleanliness and proper organization. Overall, it is a dependable place for quality treatment.

The place was horrible cockroaches everywhere even on your bed.. But they don't compromise on charges.. There was huge communication gap between doctor to nurses to staff to patient.. Better look for some other hospital

Horrible hospital, unclean, unprofessional, they charged 400 for consulting Dr Jaswant, but gave receipt for 100 rupees. Few years back I took my aunt for broken hip bone. They said surgery is needed. We accepted it and the surgery was done, however she passed away couple of days in the hospital post surgery. How can someone die after a hip surgery. People who read this post refrain from this dangerous hospital.

Good explanation by Doctor regarding disease . But more expensive for small problems. There is no proper organisation in hospital. There is high randomness in this hospital. I prefer not to visit super speciality for cough cold fever problems . I request the hospital management to reduce the treatment cost for small issues .

Very worst administration. Money minded.fake medicine bill. Doctors only caring the patients so only come to the crowd.but not like that caring nurse, reception everything.

Horrible hospital...totally not clean..I couldn't stay even for one night...how could they provide such unclean rooms for their patients when they charge for treatments similar to muti corporate hospital's!!!!well trained doctors with poor management

Good medical service with reasonable prices located near to metro station had consultation with Dr. ARM for Orthopaedic surgery, Great service, space & up keeping of cleaning is a constraint

My father was recently admitted here, and our experience was extremely disappointing. We were initially told that the surgery would cost around ₹40,000 and medicines about ₹15,000, but the final bill was shockingly higher — the surgery alone came to ₹95,000, and medicines crossed ₹40,000. The huge difference between what was promised and what was charged left us feeling misled. During treatment, we also felt that many decisions were driven more by money than by patient care. We were told the condition was urgent and surgery was needed immediately, but after the operation, we consulted other doctors who said the surgery may not have been necessary in the first place. We were also told my father had a heart issue and that they might need to give him a shock during the operation. After discharge, multiple doctors checked his reports and confirmed there was no heart problem at all. Hearing such conflicting information was stressful and deeply concerning. Overall, our family felt pressured and financially drained, and we did not receive the transparency or trust a patient deserves. We hope the hospital improves its communication and provides clearer explanations of treatment and cost to families in the future.

Please don’t visit this hospital. My father went there for vomiting and a mild fever, and they insisted on admitting him. At the time of admission on 15th October 2024 (Friday night), they demanded an initial payment of ₹10,000. Shortly after, they claimed his keto levels were 3+ and recommended transferring him to the ICU, asking for an additional ₹25,000, along with ₹12,000 for medications. Despite my father being fully conscious and appearing normal, they pressured us to move him to the ICU. We were baffled as to why ICU care was necessary for mild fever and vomiting. He was admitted on Friday, and by Sunday (17th October 2024), he had recovered. However, when we requested his discharge, the doctors refused and only released him on 20th October 2024 (Wednesday night). From Friday night to Wednesday night, we ended up spending ₹60,000 on the hospital bill, plus ₹12,000 for medications. Initially, the bill was ₹65,000, but after a long argument with the hospital management, they reluctantly reduced it to ₹60,000. Just for a vomiting complaint, we were forced to pay such a high amount. Because of my father’s age (72), the doctors brainwashed us into believing ICU admission was necessary, and we accepted it under pressure. We came to this hospital because our area doctor, Dr. R. Kamalakannan, a general physician from Korattur, referred it to us. When we raised our concerns with the hospital management about the excessive charges, they simply told us, “Please ask the doctor who referred you here.” We tried to contact Dr. Kamalakannan, but he responded lethargically and was of no help. This was the worst experience ever, both with the hospital and the referring doctor.

209.Mrs.fathima johara My sister is admitted for recently admitted for new hope hospital Dr.thamby sir very good Doctor and staff nursing good carrying and encouraging the patient Dr.thamby, Dr sasikath , Staff nurses.lekha gokila asha gunasudhari ,keerthana revathi suganthi varalakshmi, Priya jayanthi Saraswathi Chandrakala Divya abinaya all staff very good carrying Thank you for carrying 👍👌

its mentioned 24/7. But it’s locked. i knocked and wasted my time.

New Hope Medical Centre is the best place in Chennai, They are providing the best treatment, when compared to in and around Chennai, They are the best in their Serving for people's mind and opt to their provides, New Hope Medical Centre is the Chennai's Leading Hospital for all health problems

Very good hospital... Nurses are very kind and the doctors are experts...

Worst hospital.to be admition waiting in 4 hours in reception chair patient so tired.full money 💰 maind hospital.not response dr and staff nurse.not cleaning.very worst pharmacy staff services.tomuch bad taking. Patient customer not responsible for pharmacy staff.plese patient to be going other hospital .

My father was admitted in this hospital last month for Gall bladder stone and vomiting.. They give hope will do surgery he will be alright.. But after surgery my father will not wake up.. He will died surgery next day.. They promised 1.8 lakhs for surgery.. When they discharge they billed the amount nearly 3 lakhs.. We loss our father and money also.. Fully money minded hospital... Don't go to this hospital. . .

203 mr.mahendran pt very good Nursing care lekha,guna, revathi,vara,Asha,Keerthana,gokila very good care Ward boy caring Good Thank you for good service

Worst hospital ever seen. Despite being labeled a multi-specialty hospital, the services did not meet even basic expectations. The nursing staff was unresponsive, even after repeated calls. Insurance details were poorly explained, and the claim breakdown was not provided despite multiple requests. The room facilities were poor for the price charged—basic amenities like tissue in the washroom were missing and not restored even after asking. The discharge process was equally frustrating—there was no proper communication, and the discharge summary was prepared abruptly and asked the patient to get discharged without seeking a concern. The canteen food was also of very poor quality. Would not recommend this hospital to anyone.

My grandmother was admitted because of a fracture in her hip. Surgery procedure was explained very clearly. After the surgery the staffs and nurses took great care of her. They take care of the patients so well.

Hospital is not as good as in its old days which was managed DR Simon, my father were admitted for 9 days and we were in room number 209. Room and room service very good. The only issue I faced was few doctors are not polite and friendly towards the patient simply now this hospital changed from service to business ( money minded ), I am affride that is this same goes it will damage the hospital's reputation which build by late DR Simon Hercules.