Authorised Samsung Service Center - O.H.I Electronics

نیس service

I recently visited this Samsung Service Center to get my smartphone repaired. While I had a mixed experience overall, there were some notable aspects that left me unsatisfied. To start on a positive note, the owner of the service center was friendly, approachable, and seemed genuinely concerned about resolving my issue. However, my interaction with the staff members left much to be desired. They appeared disinterested and lacked the necessary knowledge and expertise to address my concerns adequately. Their lackluster attitude and poor communication skills hindered the overall experience. It would be beneficial for the service center to invest in training their staff to enhance customer satisfaction. One particularly disappointing aspect was the promise made by the staff to provide me with a bill via mail. Despite waiting for over a month, I have not received anything. This lack of follow-through on their commitment has caused inconvenience and frustration on my end. Improved communication and timely delivery of promised documents would greatly enhance the customer experience. While the Samsung Service Center has its positive aspects, such as the friendly and helpful owner, the lack of professionalism and poor communication skills of the staff members, coupled with the failure to deliver the promised bill, overshadowed the overall experience. I hope that the service center takes these feedback points into consideration to improve their service quality and customer satisfaction in the future.

First of all staff was very very helpful in guiding me.Service was excellent and I got my issue resolved within no time.

Exceptional customer service responsive, friendly, and genuinely committed to helping every customer Staff were welcoming, knowledgeable, and patient, making my experience stress-free and enjoyable. They took the time to understand my concerns and provided clear solutions; I truly felt valued as a customer

"I sincerely appreciate the excellent service provided by the Samsung Service Center. The staff was professional, polite, and very supportive throughout the process. My issue was handled quickly and efficiently, and I truly value the way your team explained everything clearly and made sure I was satisfied before closing the case. It feels good to see such commitment to customer care—thank you for your dedication and quality service."

Best service given by all staff With in no time they solve my problem I appreciate all of them Thanks

Service bohot badhiya hai ohi pe sath hi staff bhi bohot teezi se service kar dete hai

Good service Excellent service Behavior of staff is very good very nice

Staff is very helpful and service in also great.I got my smartphone repaired same day.OHI service center is among the best of service centre out of the rest in my view.

Service is excellent aur mujhe bas 1 minute laga waha. They repair fast

This service center is not give proper service to customer coz I have samsung s22 I change display before 20 days my cellphone is not work proper since from change display 3 times I am going service center but not give proper response ...

Good service Good staff

Samsung has gathered most illogical people in this service. My mobile is under warranty and it has an issue in display but the person on reception didn't entertain my complain bcoz I wasn't the first owner of the mobile. He needed first owner with aadhar etc. Mobile na huwa koyi zameen k plot huwa ki Ragistrar k samne original land owner hona chahye with aadhar and ration card.

Good service best staff

Experience staff Good service Very good nice

Good service 👍 best service ever seen in my life

Excellent service Good service & also staff is good

nice service best staff i m happy with service

Good service given by all staff They are very humble Thanks

Experience was fabulous. They have a very comfortable environment there.And service is very good