I recently traveled with Orange Tours and Travels, booking a ticket from Vijayawada to Hyderabad. The service I chose was Bus No: AR02A9687 with Service No: OTT-3003. I had hoped for a smooth journey, but it turned out to be my worst travel experience ever.
To begin with, the bus was an hour late, which was quite frustrating. When the bus finally arrived, I was extremely disappointed by its condition. The bus was filthy, with hair and mud everywhere, and it reeked of an unpleasant odor. The overall cleanliness was severely lacking.
Moreover, the dropping point in Hyderabad was listed as Ramoji Film City. However, Ramoji Film City is 26 km outside the city, not within it. While I accepted this and planned to arrange alternative transportation into the city, the poor service only compounded my frustration.
Despite multiple attempts to contact Adhibus for assistance, I received no help. Their customer service was unresponsive and unhelpful, which added to the overall negative experience.
Additionally, the safety box or fire service box was inconveniently placed as part of my seat, which was not only uncomfortable but also a potential safety hazard.
In conclusion, I strongly advise against traveling with Orange Tours and Travels. They completely ruined my day, and I will never book my tickets with Adhibus again. Please avoid this operator if you value a clean and punctual travel experience.