Only for international people, not for Indians!!
We stayed at this property for 3 days in a 4th-floor “superior” room and paid ₹12,000 mainly for the view. Unfortunately, the experience did not meet expectations.
At check-in, the washroom door latch was broken. When we reported it, the owner initially denied the issue, saying no one had complained before. Only after we insisted he check it himself did he acknowledge it and promise to fix it within an hour. However, it was never repaired during our entire 3-day stay.
The mattress was extremely hard and uncomfortable. When we raised this concern, the owner again dismissed it, saying no one had complained before and that “foreigners like it.” He even suggested we could downgrade the room but refused any refund. Although he later said he would change the mattress the next day, he did not follow through. When reminded again, he gave excuses about other guests extending their stay and eventually asked us to “adjust for one day,” again comparing us to foreign guests. I really don’t understand how can an Indian make another Indian inferior!!!
Also their rooms are not at all sound proof. On 2nd day of our stay, they were making noise till 12:30 at night. They don’t have civic sense that guest must be sleeping.
The stairs to the 4th floor are very steep, which can be challenging—especially for anyone unwell. When my husband fell sick and we asked for help locating a medical shop, there was little to no follow-up from the owner.
Overall, the service felt dismissive and unprofessional. The repeated comparison with “foreigners” was unnecessary and uncomfortable. It seemed like guest concerns were not taken seriously once payment was made.