Pizza Hut | Al Ruwais Mall

Unfortunately, the pizza was of very poor quality. It looked and tasted like it had been prepared a day earlier and was not fresh at all. Because of its condition, we were unable to eat it and had to throw it in the garbage, which was very disappointing. We have been regular customers of Pizza Hut for a long time, but this experience was unacceptable and has made us reconsider ordering again. I also have photos of the pizza that clearly show the issue, and I can share them if required. I would appreciate your immediate attention to this matter and a proper resolution, such as a refund or replacement.

Best pizza I had in a long time. Very good service.

مثل ما انتو شايفين ، بيتزا هت تكذب علينا بخصوص الوجبه ، يطلع بالصورة العلبه مليانه بطاطا لكن في الحقيقه شي ثاني ، ويوم كلمت المدير حقهم اللي اسمه مصطفى / مصري الجنسية ، قال احنا اساسا عندنا ستاندرد نحط بس مية غرام بطاطا ، بالمختصر لا تصدقون اي شي بالوجبات بخصوص بيتزا هت ، وهذي اخر طلبيه وابلعو تقييم سيء

Experience was nice.order online so that you no need to wait at the counter.the food taste is good.ambience is good.staff are polite and cooperative.it was at good location.tuesday offers are available.better to have weekend offers.kids will definitely enjoy it.multiple option are there for eating out.multiple option for add on also available.delivery available also.

I had a wonderful dining experience at this restaurant. The food was delicious and well presented, and the atmosphere was clean and pleasant. I would like to specially thank Ms.Kajal for his excellent service. He was polite, attentive, and made sure we were comfortable throughout our meal. Highly recommended.

“The pizza was great as usual, and the staff are excellent, very helpful, and polite. Unfortunately, the restaurant appears to be undermanned. The lady at the counter is clearly trying her best to serve all customers, but during busy periods the workload is overwhelming. Waiting times exceed 30 minutes during peak hours. This is an area that needs attention, and I believe adding support during rush hours would help maintain the service standards the restaurant is known for.”

Loved all the vegetarian items Spicy ranch veggie , very veggie , ultimate cheese and mozarella pizza. They should include paneer tikka pizza as all other pizza franchise have for vegetarians. Ordering online can get many discounts whether it is delivery or eating at the outlet. I availed 50 % off for first 3 orders and 30% for 4rth one

For me,Pasta Bolognese was delicious!!❤️💯👍 The lady cashier was helpful and friendly!!🙂

I ordered a my box, vegetarian sicilian. Paid 40 dirhams for an Onion pizza with white sauce, and a few thin slices of green pepper and jalapeño. Disappointing and horrified. #pizzahutruwais #vegetarianruwais #veggiepizzaruwais #abhudhabifood #abudhabiconsumer #aldhannahfood #ripoffabudhabi #abudhabifoodquality

I recently visited Pizza Hut and was assisted by Kajal. She was extremely polite, attentive, and made sure our order was perfect. Her customer service was excellent and made the experience even better. Thank you, Kajal!

Kajal is always kind, good . I hope she always healty The shop always clean

I have been going to PH for yeaaaaaars, the customer service isnt always on point. At this branch, Kajal was exceptional. I think she is a gem to this branch.

The staff and delivery guys Are very Good…The food specially chicken ranches O My God too delicious and cheesy I love that…I spent daily my Pocket money on it…cashier lady is very kind. they deliver pizzas on time with fresh and hot.Good experience ever.i never try such yummy pizza in UAE…God blessed your taste and you and All staff❤️❤️❤️😍😌

Ms. Chathana, Thank you for your kindness and excellent service. Your polite attitude, helpfulness, and the delicious food really made my day.

Very delicious bbq pizza and specially need to tell cashier Chetan give good service thank you so much and I will visit again

I make order from pizza hut . Food was hot and fresh😋😋😋.And staffs are also very polite and professional. Please do visit pizza hut if you are in Ruwais they will give very warmth experience. Specially Cashier Chetinna she always gives us best service.👍👍👍

Today i come pizza hut all staf to gud and give us gud service spicialy Kajal thaku so much you suggest me best seller pizza I will come again

Pizza Hut 🛖..... Delicious and lovely food Host by malvika

Chathana and the manager there are amazing. They were great with my daughter. Also, the pizza was really yummy. Thank you for the great service.

Very delicious pizzas and miss chethana give us good service thank you so much for make my day 😊