Hotel Mystays Asakusabashi

Sarò stata sfortunata io..ho preso una delle camere più piccole per 2 giorni ,perche non ci interessano le dimensioni. Abbiamo prenotato 4 camere Ma all interno c era una puzza incredibile di muffa e piedi e non sto scherzando! Ogni volta che entravo lasciavo aperta la porta del corridoio per mezz ora Bagno non molto pulito e con un odore forte di pipì dentro ! Per 2 giorni mi sono trattenuta e non ho detto nulla ma voglio che i futuri ospiti si preparano! CONSIGLIO VIVAMENTE di rivedere e rinnovare le camere Posizione molto comoda

櫃檯接待人員服務是五星，英文流利且親切服務。但進到房間，讓我太驚訝，住過成田機場的Mystay感受不錯，所以才想說這次想找一個離秋葉原較近的短期住宿，因為只待兩天而已，但每個月都會來一趟東京走走的我，嚇到一晚近16000日幣的房間，竟然到處都是灰塵，吹風機上還有不知名的東西，櫃檯人員幫我換了加濕器濾網，但底層的灰塵全部是自己清除才敢使用，原本是希望他們幫我換另一台加濕器，但或許是客滿所以沒有多餘的可以換，我覺得飯店業者應該更用心經營，這裡的地點尚可，樓下也有超商，但衛生來說真的是我住過最差的一間，飯店設備老舊沒關係，但至少衛生要做好做足。 フロントの接客対応は五つ星で、英語も流暢で親切でした。ですが、部屋に入ってとても驚きました。成田空港のMystaysに宿泊した際の印象が良かったため、今回は秋葉原に近い短期滞在の宿を探してこちらを選びました。2日間だけの滞在ですが、私は毎月東京に来ることもあり、今回の一泊約16,000円の部屋のクオリティには本当に驚かされました。 部屋のあちこちにほこりがあり、ドライヤーには正体不明の汚れが付いていました。フロントの方が加湿器のフィルターは交換してくれましたが、本体の下のほこりは自分で掃除してからでないと使う気になれませんでした。本来であれば別の加湿器に交換してほしかったのですが、満室のためか代替がなかったようです。 ホテル側には、より丁寧な運営をしていただきたいと感じました。立地は悪くなく、1階にコンビニもあり便利ですが、衛生面に関しては今まで宿泊した中で最も良くない印象です。設備が古いこと自体は問題ありませんが、最低限の清潔さはしっかり保っていただきたいです。

Great service and excellent location, but the room was not clean. The hotel rooms are really small, so I understand it can be hard to clean once guests & luggage are inside, so i’m thankful that the trash was taken out daily, bed was made, and bathroom was cleaned. However I think a deep cleaning in between guests should happen. Upon checking in the room was so dusty and there were so many strange stains on the walls. After a few days the bathroom developed a very strange odor that would come in waves. The best thing about this place was the location, so many amazing restaurants nearby and the station is extremely close. Being directly connected to Lawson was also really nice. I would not stay here again because of the cleanliness, but I’m very happy I gave it a try.

Had the best experience with this hotel! The staff were really friendly and approachable! - The Lawson is connected to the hotel and the location is great! -The train station is literally beside the hotel and it was so convenient! -The room that we stayed it was a good size as well. - We able also able to do our laundry easily as well. - The location is really good as it is not busy at all! Overall we had a fantastic stay and would definitely come back to this hotel for our future Tokyo trips! 🩷

Was stayed here for 3 nights and very nice! A guy reception with long hair (I forgot to ask his name) he is so friendly and communicative! I was so happy he treated us well. They allowed us to keep our luggage before check in. Room with good space, I can open my 2 big suitcase at the same time on the floor. Full body mirror is available and bed is comfortable. Cleaning is everyday, which is great! The skincare, amenities facilities are complete, also comes with pajama! Station is very close only 1 mins walk. Hotel is connect to lawson. Nice experience, would definitely come back!

The overall experience at this hotel was disappointing due to multiple issues with both facilities and service. The room equipment was outdated and poorly maintained. The faucet was faulty and leaked continuously, causing inconvenience during use. Additionally, the microwave provided was not powerful enough to properly heat food, which made it impractical for guests relying on it. The room door also produced loud noises when opening and closing, making it difficult to rest, especially at night. Combined with the poor soundproofing, noise from both inside and outside the room significantly disrupted sleep quality. Cleanliness was another major concern, as the overall hygiene standard did not meet expectations. Furthermore, the front desk staff demonstrated an unfriendly and unhelpful attitude, which negatively impacted the service experience. The laundry facilities were also problematic—machines were often occupied for extended periods, with some guests monopolizing them, and there was no clear system or timer to indicate when a cycle would be finished. This resulted in long waiting times and inconvenience. Overall, the hotel requires significant improvements in maintenance, service quality, and facility management

Nos hospedamos en este hotel y fue una decisión increíble. Teníamos una estación de metro a 2-3 minutos caminando y un Lawson 24 horas prácticamente dentro del hotel. El personal siempre fue muy amable con nosotros, guardaron nuestro equipaje tanto el día que llegamos como el que nos fuimos. En cuanto a la habitación, el estándar se tokyo son piezas pequeñas, a pesar de eso contaba con todo lo necesario y no tuvimos ningún problema Si visitó nuevamente Tokyo no dudaría en quedarme nuevamente aquí, 100% recomendado.

เตียงมาตราฐานญี่ปุ่น สไตล์ Business Hotel นอนคนเดียวสบายกว่า สภาพห้องเก่า ห้องน้ำมีเชื้อราแต่ไม่ได้เลวร้ายมากนัก แต่ก็ยังมองเห็นได้เลยเลือกให้แค่ 3 ดาว ได้ราคาดีพัก 3 คืน ใกล้ JR เดินออกหน้าโรงแรมไปแปบๆถึงสถานี ติดกับโรงแรมมีLawsonแต่ของน้อย เดินออกไปรอบๆ เจอร้านอาหาร Izakaya เริดเลย ร้านสะดวกซื้ออื่นๆก็เยอะ บรรยากาศรอบๆเงียบคนไม่พลุกพล่าน เจอแต่คนทำงาน

We had a lovely stay at the hotel, but I especially want to appreciate one of the reception staff members who truly made our experience memorable. He usually works the morning shift, is tall and lean with slightly longer hair, and was consistently kind, warm, and welcoming. Every morning he greeted us with a genuine smile and took the time to have small, thoughtful conversations, which really stood out compared to the more routine interactions with other staff. He also helped my friend and me arrange our luggage transfer to Kyoto, and handled everything so smoothly and efficiently that it made our travel completely stress-free. Unfortunately, I didn’t catch his name, but I sincerely hope the management recognizes him for his excellent service and lets him know how much we appreciated his help. He truly made a difference in our stay.

We spent five nights here on a trip with family and friends. The check-in process was smooth, and the staff were extremely helpful from the moment we arrived. Shortly after entering our room, we noticed that the air conditioning wasn’t cooling as expected, so we contacted the front desk, the clerk which was Ms. Yamamoto promptly came to our room to assist us and was incredibly helpful throughout our stay. The room was clean, and the location is very convenient there’s a Lawson attached, and it’s just a 2 minute walk to the JR station. Thank you for the comfortable stay.

駅から近く、フロントの方がすごく丁寧な素晴らしいホテルでした！ここ最近出張でホテルを転々としていますが、ダントツで丁寧なチェックインでした。フロントからLAWSONが直結なので、雨の日でも気軽に買い出しに行けます🙌フロントの前にアメニティバーがあり、ヘアブラシやボディスポンジ、化粧水やクレンジングなど一通り揃っていました。アメニティに化粧水が付いているのありがたいです。それと、部屋に万能タイプの充電器があります。最高です。家具の古さは感じますが、綺麗に清掃されているので快適です。水回りの匂いもありません。ただ、シャワーがお湯と水が分かれているタイプ(自分で温度調整)です。ちょっとめんどくさいですが、許容範囲内。 高層階のため窓の外からの目を気にする必要もなく、カーテンを開けて過ごせます。入室時からエアコンがonになっていて快適な室温に保たれていました。加湿器もあります。 快適な滞在でした、ありがとうございました！

Me and my friend lived there for 8days. They will help to tidy the room everyday! Everyday we are very exhausted but when we back to the hotel is very tidy, it feels so good ☺️ The receptionist also very patient and one of the receptionist praised my Japanese so happy about it 😋 Try to not making them trouble so I try to talk in Japanese all the time hope they can understand 🤣 The room is quite small but have everything! The only thing I feel unsafe is we lived just right in front of the elevator 🤣 hope they can arrange a better room if they find out is two little girl staying..

Location is great for accessing public transit and it is directly connected to a convenience store but that's about it. It's literally like a block away from the nearest JR station (Chuo Sobu Line) and reasonably close of a walk to the Metro (Asakusa Line). It's your standard business hotel so the smaller rooms don't really bother me but the furniture and everything else inside feels pretty dated in comparison to other competitors (small basic TV, older toilet/bidet, etc.) Didn't really have any issues with noise but it did seem pretty loud whenever other people in surrounding rooms/on the same floor closed doors (which thankfully only occurred while I was awake). I had no issues with check in and temporary luggage storage and the staff person who assisted me was nice enough and was able to communicate well enough in English. It gets the job done if you just need a place to crash and proximity to transit is really important to you but I think I'd go with a different option next time.

你可以不住，但是一定要請你不喜歡的朋友去住 如果覺得日本是個乾淨的地方那你會顛覆你的想像 廁所隱約透露煙味，洗澡跟地獄一樣，而且水的溫度調配，你如果沒用過那種雙水龍頭的會很有懷舊感，整個回到爸媽時代 房間的灰塵會讓你懷疑人生，書桌上面都有灰塵，尤其電話跟飯店普遍都有的WiFi 以及資訊本上面，翻看東西翻出來滿天的灰塵 床上在腳那個部位的布也是匪夷所思，一翻開也是滿天飛舞的灰塵，是不是那層樓沒什麼人住？真的超可怕 一聞到煙味有請問能不能換房間，但先看那個可以換的房間變成浴室雖然正常，但是空間撲面而來透露的霉味跟灰塵非常重，會變成睡覺很地獄，不敢換 唯一優點就是離交通運輸點非常近，然後樓下就是便利商店

房間有蝨，可是入住時旅店說明每5天才清潔一次，第2天開始有蝨咬，到第4日終於忍不住投訴了，因為我們都被蝨子咬到整晚沒睡好！由於不打掃房間，我早上把垃圾放到門外時剛好遇到清潔人員，那個男的印度？清潔員拒收叫我自己到1 F掉丟，旅遊了幾十年第一次遇到！因為交通方便我們還訂了9晚房間呢😭幸好前台女客服非常給力，有什麼問題她都盡力幫忙解決。

Hotel’s location is great, quiet area. Reception staffs are very nice and accommodating. Rooms are perfect for a small family. My wife love their toilet -small but very clean and organized. Loved this hotel.

My wife and I stayed here and it was excellent . The staff were very attentive and friendly, the location was great with the subway, minimarkets and restaurants all nearby. A great view of Tokyo Skytree from our room as well. I highly recommend this hotel to any tourist. The hotel room size is adequate and actually bigger than a lot of hotel rooms in Tokyo.

오래된인테리어지만 딱 필요한 것들은 구비되어 있어서 불편하진 않았어요. 100v밖에 안돼요. 침대헤드에 콘센트이용할려면 돼지코 가져가야해요. 5핀 8핀 C타입 멀티 충전선이 있어서 편리했습니다. 침구가 정말 깨끗하고 화장실도 아주 깨끗합니다. 냉장고에 물은 제공해주지 않고 1층에 로손편의점이 있어서 편했어요. JR 역은 바로 앞에 통로가 있고 지하철은 몇백미터 걸어가야해요. 역주변이라 식당들 많아요. 아키하라바역보다는 아주 조용한 동네입니다.

나리타에서 케이세이 엑세스 특급타고 바로 올수있는 아사쿠사바시에서 걸어서 5분내에 있고 여러 jr선이 오는 아키하바라 역과도 한정거장이라 관광하기 위치도 좋고 직원들이 친절하기도 항상 방도 깨끗하고 서비스 정신도 좋습니다. 방 크기가 일본특유의 비지니스 호텔 특징대로 작기는 하나 창문으로 스카이트리도 보이고 도쿄 관광 목적이라면 가격대비 상당히 좋다고 생각합니다.

This was a nice hotel & I would happily stay there again. The location was good, being right next to a train station with easy access to Akiba & the wider Tokyo area. Bed was somewhat on the smaller side for a double room, but still comfortable. Room was nice too, with a smaller TV than some other hotels but still very clean & comfortable. Building connects straight to lawsons which is nice if you need to purchase anything. Staff were helpful, though were unable to process any checkins before 3pm (even a few minutes before), leading to a large queue of people waiting from 2:50. Coin laundry was the best value I saw at any Japanese hotel, being that the machines were free to use (but pay 100yen if you would like laundry powder).