I have been a member of this gym for almost a year now, and while there are positive aspects, my overall experience has been disappointing.
The gym is exceptionally clean and well-organized, which is one of its strongest points. The manager is courteous and professional, and the facilities are modern and well-equipped in general.
However, several ongoing issues have negatively impacted my experience:
• The gym becomes overcrowded during the summer months, making it difficult to access machines or enjoy a proper workout.
• Many members leave their personal items on machines to reserve them for later use, which causes unnecessary frustration and limits availability for others.
• Equipment maintenance needs improvement — several machines remain out of order for extended periods.
• During busy hours, trainers are not easily accessible, as they tend to prioritize private clients over general members.
• In addition, I have found that the overall environment and atmosphere do not align with Islam and our values, which has made it increasingly uncomfortable to continue training here. (Lesbians) I’ve found that mixed gyms are sometimes managed with more discipline and conservatism.
• The gym is too expensive for the quality of service provided
Despite raising these concerns with management, no effective action has been taken to address them. For these reasons, I have decided not to renew my membership once it expires. I hope management will take constructive feedback seriously to create a more organized, respectful, and inclusive environment for all members.