Porsche Workshop

I faced exactly the same issues people described here before. Low customer service, no one responds to calls or messages even e-mails. I cannot get appointment for oil change for more than a month now therefore forced to use my second car...

I’m extremely disappointed with the level of service I received at this Porsche workshop. It’s truly shocking to experience such poor customer service from a brand of this caliber. I expected professionalism and efficiency when bringing in my car, but instead, I was met with rudeness and a complete lack of respect. The process is beyond frustrating months just to get an appointment, and then more delays just to run a basic check-up on a car that has no issues. It feels like the focus is more on charging customers than actually providing value or care. I genuinely felt like I was paying for nothing. I specifically had a very unpleasant experience with Sarfraz Ahmad. His attitude was unprofessional and dismissive, making an already frustrating process even worse. I hope Porsche seriously re-evaluates the service standards at this location because this is not the experience anyone should have with a premium brand.

Very dissatisfied with the service and level of responsive. Took the 4 month old car in for a Warranty Job which required the car to stay in the shop for three days, asked for a loaner vehicle and was not given one. When I picked up the car they told me that they need to order parts and it can take up to two weeks, no further communication from the service advisor until I reached out via WhatApp and their response was that parts are in and that's! I asked when should I bring in the car and still have not heard back after 10 days! To add they have punctured the leather seats! Also, there was a scratch on the door and I asked them to do a rapid paint repair, when I received the car the paint color is different!

Porsche Workshop Al Qoz delivers very good service, provided you know the right people. The staff are friendly and very supportive. But sometimes the job completion time takes so long with no replacement car!

Very disappointing service and after care, you pay a premium but don’t receive a premium service at all. I took my Cayman S in last month for replacing the break pads. It came back with the cover of an internal side compartment broken. Upon noticing I contacted the branch representative that was assigned to me on the 23 May, 25 May and then 12 June and still no meaningful response or resolution. Would not recommend.

Total scam artists. Unprofessional, poor customer service. They are only out to get peoples' money. I am selling my Porsche simply because I do not want to deal with Al Nabooda anymore. Do yourself a favor and buy from anyone else but them. If you ever have an accident they will hold your car hostage and lie to you about everything from repair costs to repair times. Stay far away!

Had a 911. Was in for warranty job for 2month, pdk change. Car came back dented badly in front bumper, obvious that someone drove into something. They refuse say it was them. They are just messy, not organized. Overpriced and no slots for service. Its a Dubai thing... sales are all they care about. ie money! Its different though if you look at AL TAYER Ford garage, amazing service and products... a shame they do not do 911s!

my experience was great. professional reception, great service adviser who goes the extra mile and tells you everything you need to know plus more .. so far it has been a porsche service

TERRIBLE EXPERIENCE! THEY HAVE NOT BEEN PROFESSIONAL AT ALL, THEY HAVE NOT RESPECTED THE DELIVERY DATES. NOT PREPARED TO DO THEIR JOB, VERY BAD EXPERIENCE WITH THE AGENTS OF PORSCHE ALQUOZ

Nicely lay out workshop quick in taking my car but the problem was not fixed.

if you got a Porsche here is the best place where you can check and service your ride with professional and high quality technicians and quick service

Very far but excellent job and service.

ورشة البورش ممتازة وخدمات ممتازة والتعامل ممتاز

I Love you so sooo much. Porsche Work Shop.

Highly skilled and technical along with very humble staff.

Very good in car servicing in a systematically way

Una atención genial y un placer conducir sus coches.

لاتعليق على السيارات بس سعر السيرفس غالي جدا جدا

Excellent service for Porche cars

Only want money, bed service and no professional!